{"id":2806069,"url":"https://alion.io/job/eos-project-process-manager-service-processes-erp-systems-sap","title":"Project & Process Manager Service Processes & ERP Systems (SAP)","company":{"id":1843760,"name":"EOS","domain":"eos.info","url":"https://alion.io/company/eos-info","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0,"stale_share":0.462,"repost_share":0,"time_to_fill_p50_days":65,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Krailling, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-30T00:00:00Z","employer_posted_date":"2026-07-30","last_verified_at":"2026-10-18T10:05:57Z","board_verified":true,"closed_at":null,"days_open":81,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":81},"description":"We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Business Processes Team in Krailling.\nTECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.\nYour Mission\nSupport the development, management, and implementation of innovative projects to optimize global service.\nAct as a (deputy) project lead, coordinating and steering interdisciplinary project teams with a strong focus on quality and results as well as contribute your expertise to company-wide initiatives and collaborate closely with colleagues from various departments.\nHelp define and monitor service KPIs and translate insights into actionable recommendations for our global service organization.\nTake ownership of the administration, maintenance, and continuous development of service-relevant software solutions as well as service processes and tools with a focus on efficiency and customer satisfaction.\nPlan and deliver training sessions on newly developed or improved processes and create clear, user-friendly documentation for global teams.\nYour Talents\nYou have completed a management or IT-related vocational training program or hold a degree in Business Administration, Business Informatics, or a related field.\nYou have several years of relevant work experience as a SAP Key User or Consultant with expertise in at least one of the SAP modules CS, SD, MM, WM or Service Cloud (C4C, FSM).\nIdeally you bring experience in a service-related environment, such as 2nd level support, service process management, or lifecycle management. In addition, you have experience working with a field service management system.\nYou're well-versed in project and business process management methodologies and tools.\nYou have excellent English skills, both written and spoken, and communicate confidently in an international context.\nOur Benefits\nFlexible working time models, 30 days of vacation\nTravel allowance for public transport, job bike, parking spaces, charging facilities for electric vehicles\nChildcare allowance\nPossibility of personal timeout\nHealth offerings\nCompany restaurant\nReimbursement of relocation expenses\nTargeted further education opportunities\nCorporate Benefits for employees\nAre you in?\nWe are looking forward to your application via our online system! If you have any questions, feel free to contact Meike Fleßner via .\nPlease understand that we cannot accept applications by e-mail.\nOur Vision:\nOver 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.\nOur proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.\nWe work globally networked and prefer to think outside the box - and we’re looking for people who want to shape the future with us.\nEOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.","description_format":"text","description_chars":3316,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["3D Printers & Additive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-18T05:57:28Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.505,"p_room":0.44,"age_days":81,"expected_fill_days":65,"reasons":["conf:18","win:tail","crowd:"],"computed_at":"2026-10-19T04:21:11Z"},"pay":null,"html_url":"https://alion.io/job/eos-project-process-manager-service-processes-erp-systems-sap","json_url":"https://alion.io/job/eos-project-process-manager-service-processes-erp-systems-sap.json","meta":{"generated_at":"2026-10-19T04:21:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2550,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1843760},"rest":"https://alion.io/mcp/rest/get_company?id=1843760"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feos-project-process-manager-service-processes-erp-systems-sap"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feos-project-process-manager-service-processes-erp-systems-sap"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feos-project-process-manager-service-processes-erp-systems-sap"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eos-project-process-manager-service-processes-erp-systems-sap\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feos-project-process-manager-service-processes-erp-systems-sap"}]}