{"id":4011029,"url":"https://alion.io/job/epam-systems-business-solution-architect","title":"Business Solution Architect","company":{"id":92,"name":"EPAM Systems","domain":"epam.com","url":"https://alion.io/company/epam-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"C","score":59,"open_postings":85,"ghost_share":0.612,"stale_share":0,"repost_share":0.294,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Croatia"],"countries":["HR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-11-10T10:06:55Z","employer_posted_date":null,"last_verified_at":"2026-11-10T10:06:55Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Please note that this job ad is sourced from LinkedIn. We do not guarantee the accuracy of the information provided.\n About the job \n We are seeking a Business Solution Architect to lead the business design of complex Salesforce-enabled transformation initiatives. You will act as a trusted advisor to senior stakeholders, connect strategic objectives with customer and employee journeys, and translate operating-model and process needs into cohesive solution concepts. The role combines industry consulting, business architecture, Salesforce advisory, presales, and delivery leadership, with a focus on outcomes rather than a single product or project.\n\nResponsibilities\n\n Lead business discovery, executive interviews, and cross-functional workshops to define objectives, pain points, capabilities, value drivers, and transformation priorities\nAssess current-state operating models, processes, customer journeys, data flows, and technology landscapes, then define target-state business architecture and roadmaps\nTranslate business needs into solution vision, capability maps, process models, epics, use cases, requirements, and measurable success indicators\nShape Salesforce-enabled transformation across the core portfolio, including Sales Cloud, Service Cloud, and Experience Cloud, complemented by one or more advanced capabilities such as Agentforce and Salesforce AI, Data Cloud, Revenue Cloud, Marketing Cloud, Health Cloud, Life Sciences Cloud, or other industry solutions\nIdentify and prioritize AI-agent opportunities, define human and agent responsibilities, guardrails, adoption needs, and expected business outcomes\nDefine business data requirements and activation scenarios, including unified profiles, segmentation, consent, analytics, personalization, and data stewardship\nDesign end-to-end revenue and customer lifecycle processes, including lead-to-cash, quote-to-cash, service, retention, and partner or channel operations\nFor Life Sciences engagements, contribute domain expertise across commercial, medical, clinical, patient services, and MedTech processes, with attention to compliance and auditability\nPartner with solution and technical architects to ensure business requirements are feasible, coherent, scalable, and traceable through delivery\nOwn or support business cases, value realization frameworks, prioritization, scope definition, and phased transformation roadmaps\nLead or support presales activities, including opportunity qualification, solution shaping, proposals, estimations, presentations, and client workshops\nProvide business design governance during delivery, support product ownership and change adoption, and coach consultants and business analysts\n\n Requirements\n\n 7+ years of experience in business consulting, business architecture, product or process transformation, or enterprise CRM programs\n3+ years in a business solution architecture, lead consulting, product leadership, or comparable client-facing role\nStrong understanding of Salesforce-enabled business capabilities and experience shaping multi-cloud solutions\nStrong functional and business solution expertise across the core Salesforce portfolio, including Sales Cloud, Service Cloud, and Experience Cloud, is required. In addition, experience shaping solutions with at least one of the following is required: Agentforce and Salesforce AI, Data Cloud, Revenue Cloud, Marketing Cloud, Health Cloud, Life Sciences Cloud, or another Salesforce industry cloud\nAbility to facilitate senior stakeholder workshops and convert ambiguous needs into structured capabilities, processes, requirements, and roadmaps\nExperience with business case development, value mapping, KPI definition, prioritization, and benefits realization\nStrong knowledge of customer lifecycle, commercial operations, service transformation, or revenue management processes\nExcellent communication, storytelling, consulting, negotiation, and stakeholder management skills\nEnglish proficiency at B2 level or higher\n\n Nice to have\n\n Life Sciences experience in pharmaceutical, biotech, MedTech, clinical, medical affairs, commercial excellence, or patient services domains\nKnowledge of regulated-industry considerations such as consent, privacy, auditability, validation, and compliant engagement\nExperience with AI operating models, responsible AI, agent adoption, service design, and change management\nHands-on knowledge of Salesforce Life Sciences solutions, Data Cloud, Revenue Cloud, or Agentforce capabilities\nExperience with design thinking, journey mapping, capability modeling, process modeling, or product operating models\nSalesforce certifications such as Business Analyst, Strategy Designer, Data Cloud Consultant, Sales Cloud Consultant, Service Cloud Consultant, or relevant Agentforce credentials\nExperience supporting global programs, presales, or industry go-to-market initiatives\n\n We offer\n\n Career development opportunities with a transparent career path\nWide range of professional trainings, workshops, and mentoring programs plus unlimited access to LinkedIn Learning\nLearning resources and financial support for completing certification programs\nChristmas and Vacation bonus\nCorporate Health Insurance (basic and supplementary)\nFree yearly medical check-ups\n25 days of vacation\n\n EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.\n\nThank you for your interest in this position. Please note that only candidates whose experience closely matches the job requirements will be contacted. If you do not receive an email from us, please do not be discouraged—feel free to apply for other positions that better align with your experience. If you have any questions, you can reach us at .","description_format":"text","description_chars":6238,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Mentoring programs"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-10T10:06:55Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["seen:0","stale_co","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/epam-systems-business-solution-architect","json_url":"https://alion.io/job/epam-systems-business-solution-architect.json","meta":{"generated_at":"2026-11-11T16:54:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32096,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":92},"rest":"https://alion.io/mcp/rest/get_company?id=92"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepam-systems-business-solution-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepam-systems-business-solution-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepam-systems-business-solution-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epam-systems-business-solution-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepam-systems-business-solution-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4011029}},{"tool":"search_jobs","arguments":{"company":"epam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4011029},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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