{"id":3321550,"url":"https://alion.io/job/epam-systems-murex-front-office-support-lead","title":"Murex Front Office Support Lead","company":{"id":92,"name":"EPAM Systems","domain":"epam.com","url":"https://alion.io/company/epam-systems","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"D","score":52,"open_postings":70,"ghost_share":0.743,"stale_share":0,"repost_share":0.2,"time_to_fill_p50_days":44,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lausanne, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":150000,"currency":"CHF","period":"year","gross":null,"usd_annual":181272},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-26T23:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-26T23:00:00Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Here at First Derivative, we are looking to expand our Murex offerings in Switzerland, and we are looking for a Murex Front Office Support Lead to join us! You will own the day-to-day operation and production support of Murex MX.3, making sure trade capture, valuation, risk and market data processes run reliably through the trading day and end-of-day cycle. You are the escalation point for complex Front Office issues and valuation discrepancies, and the owner of the front-office support queue end-to-end.\nWe offer/Benefits\n- 5 weeks of vacation\n- EPAM Employee Stock Purchase Plan (ESPP)\n- Enhanced parental leave\n- Extended pension plan\n- Daily sickness allowance insurance\n- Employee assistance program\n- Global business travel medical and accident insurance\n- Learning and development opportunities including in-house training and coaching, professional certifications, and courses\n*All benefits and perks are subject to certain eligibility requirements\n- Please note that any offers will be subject to appropriate background checks\n- We do not accept CVs from recruiting or staffing agencies\n- For this position, we are able to consider applications from the following:\n- Swiss nationals\n- EU/EFTA nationals\n- Third-country nationals based in Switzerland with an appropriate work permit\n- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits\nRequirements\n- 5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise\n- Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L and risk processes\n- Strong knowledge of the front-to-back trade lifecycle and Front Office processes\n- Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting\n- Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing\n- Unix/Linux server environments and batch job monitoring\n- Basic scripting (shell, Python) for troubleshooting and automation\n- Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred\nResponsibilities\n- Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing\n- Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions\n- Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)\n- Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA\n- Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support\n- Support end-of-day, month-end and market close processes so deadlines are consistently met\n- Maintain runbooks, escalation paths and on-call procedures\n- Support testing and operational readiness for platform upgrades, patches and vendor releases","description_format":"text","description_chars":3192,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Parental leave"],"hiring_locations":[{"name":"Switzerland","iso":"CH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-27T08:13:49Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":44,"reasons":["seen:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":181272,"is_top_pay":true},"html_url":"https://alion.io/job/epam-systems-murex-front-office-support-lead","json_url":"https://alion.io/job/epam-systems-murex-front-office-support-lead.json","meta":{"generated_at":"2026-11-01T08:17:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":92},"rest":"https://alion.io/mcp/rest/get_company?id=92"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepam-systems-murex-front-office-support-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepam-systems-murex-front-office-support-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepam-systems-murex-front-office-support-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epam-systems-murex-front-office-support-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepam-systems-murex-front-office-support-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3321550}},{"tool":"search_jobs","arguments":{"company":"epam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3321550},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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