{"id":2930269,"url":"https://alion.io/job/epam-systems-poland-senior-calypso-support-analyst","title":"Senior Calypso Support Analyst","company":{"id":2612641,"name":"EPAM Systems Poland","domain":"epam-poland.pl","url":"https://alion.io/company/epam-poland","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Poznań, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"Platform Engineering","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-20T12:20:30Z","employer_posted_date":null,"last_verified_at":"2026-10-20T12:20:30Z","board_verified":false,"closed_at":null,"days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"First Derivative is driven by people, data, and technology, unlocking the value of insight, hindsight, and foresight to drive organizations forward. Counting many of the world's leading investment banks as clients, we help our clients navigate the data-driven, digital revolution that is transforming the financial services sector. Our global teams span across 15 offices serving clients across EMEA, North America and APAC. \nAs an EPAM Systems, Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly data-centric world. Together with EPAM, we combine deep industry expertise with cutting-edge technology to help clients stay ahead in a rapidly evolving financial landscape, offering comprehensive solutions that drive business transformation and sustainable growth.\nThe Calypso Support Analyst provides day-to-day application support for the Calypso trading and risk platform, ensuring system stability, timely issue resolution, and effective collaboration with front office, middle office, back office, and technology teams. The role blends technical troubleshooting with functional understanding of trade lifecycle processes across asset classes.\nResponsibilities\nProvide production support for the Calypso platform across trading, risk, settlements, and accounting modules\nMonitor batch jobs, scheduled tasks, interfaces, and system health via Calypso Scheduler and monitoring tools\nInvestigate and resolve incidents raised by business users within agreed SLAs\nTriage issues, perform root cause analysis, and escalate complex problems to support or development teams\nSupport users across trade capture, confirmations, settlements, cash management, and reporting workflows\nAssist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk, and position reconciliation\nTroubleshoot pricing, valuation, and market data issues in coordination with quants and market data teams\nSupport asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)\nWrite and execute SQL queries (Oracle/Sybase) to investigate data issues\nReview and interpret Calypso logs, engine outputs, and Java stack traces\nSupport interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)\nAssist with deployments, patch installations, environment refreshes, and user access management\nAs a Senior on the team, you will be expected to mentor and support junior resources\nRequirements\nA minimum of 3 years of experience as Calypso Support Analyst \nHands on Calypso application knowledge \nExperience of incident and problem management \nExcellent stakeholder management skills \nOpen to relocation/business travel\nWe offer\nWe gather like-minded people:\nTop tech minds driving innovation in AI, cloud and digital platform modernization\nSupportive team and agile, startup-like culture\nHybrid by design mode and opportunity to work remotely within Poland\nChance to work abroad for up to 60 days annually\nBusiness-driven relocation opportunities\n\nWe provide growth opportunities:\nCareer development programs\nThought leadership, mentoring, soft skills and well-being programs\nCertification (Anthropic, Gemini, GCP, Azure, AWS)\nEnglish classes\n\nWe cover it all:\nStable pay\nParticipation in the Employee Stock Purchase Plan with a 15% discount\nBenefits package (health insurance, multisport, shopping vouchers)\nReferral bonuses up to $2,000\nOffices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more\nCorporate, social and well-being events\n\nPlease, note:\nBenefits listed above are available to employees only\nWe are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually\nWe will reach out to selected candidates exclusively\n\nEPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.\nTech stack\nCalypso\nSQL\nOracle\nIncident management\nSybase\nJava\nmonitoring","description_format":"text","description_chars":4393,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Health insurance"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-20T14:25:00Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.834,"p_room":0.55,"age_days":15,"expected_fill_days":14,"reasons":["seen:15","velocity","win:tail","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/epam-systems-poland-senior-calypso-support-analyst","json_url":"https://alion.io/job/epam-systems-poland-senior-calypso-support-analyst.json","meta":{"generated_at":"2026-11-06T05:22:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2612641},"rest":"https://alion.io/mcp/rest/get_company?id=2612641"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepam-systems-poland-senior-calypso-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepam-systems-poland-senior-calypso-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepam-systems-poland-senior-calypso-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epam-systems-poland-senior-calypso-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepam-systems-poland-senior-calypso-support-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2930269}},{"tool":"search_jobs","arguments":{"company":"epam-poland.pl","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2930269},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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