Senior IT Delivery Manager

Job Title : Sr IT Delivery Manager

Exp : 13 years to 19 years

NP : 0 to 90 days

Position Overview :

We are seeking an experienced IT Delivery Leader to oversee and ensure successful execution of a portfolio of technology projects. This role requires a strategic, delivery-driven leader with exceptional client-facing skills, deep understanding of enterprise IT delivery models, and the ability to manage and grow relationships with senior stakeholders.

The ideal candidate brings a blend of delivery excellence, portfolio leadership, and domain knowledge in BFSI, Healthcare, Lifesciences, Wealth Management etc.

Key Responsibilities :

Portfolio & Delivery Management :

- Lead end-to-end delivery of a portfolio of IT projects, ensuring on-time, on-budget, and high-quality outcomes.

- Establish and manage delivery roadmaps, resource plans, and performance metrics across multiple workstreams.

- Coordinate cross-functional teams (client, vendor, onshore) to drive accountability and resolve delivery issues proactively.

- Ensure adherence to project governance frameworks, SDLC/Agile methodologies.

- Leverage and promote adoption of AI in project SDLC.

- AI Tool Proficiency - GPT, Claude, Copilot, Gemini.

- AI-Augmented Delivery Thinking.

- AI Ethics, Risk & Governance.

- Identify delivery risks and implement mitigation strategies to ensure project continuity and success.

Client & Stakeholder Management :

- Serve as the primary point of contact for senior client stakeholders, fostering trust and credibility.

- Understand client business needs, industry challenges, and strategic objectives to propose value-aligned solutions.

- Manage expectations, provide transparent communication, and ensure stakeholder alignment throughout the project lifecycle.

- Facilitate executive-level presentations and status reporting, translating complex technical concepts into business-relevant insights.

Team Leadership :

- Provide strong leadership to project managers, business analysts, architects, developers, and QA teams.

- Mentor team members, promote continuous improvement, and instill a high-performance delivery culture.

- Support talent planning, capability development, and team motivation across distributed teams.

Financial & Vendor Management :

- Manage portfolio budgets, forecasts, and financial controls.

- Oversee vendor and partner performance, including contract adherence, quality, and service levels.

- Drive cost optimization while maintaining high delivery standards.

Qualifications & Experience :

Required :

- 13 years of experience in IT project or program delivery, including leadership of complex multi-project portfolios.

- Proven experience managing enterprise technology initiatives (e.g., digital transformation, cloud migration, data platforms, application development).

- Strong, demonstrable client stakeholder management and executive communication skills.

- Solid understanding of SDLC, Agile/Hybrid methodologies, and IT governance frameworks.

- Experience working with cross-functional, global delivery teams.

- Background in consulting, managed services, or large-scale system integration engagements.

Good if you have :

- PMP, SAFe, ITIL, or equivalent certifications.

Key Competencies :

- Strategic thinking with hands-on delivery execution.

- Relationship building & executive presence.

- Problem-solving and decision-making under pressure.

- Financial acumen and commercial awareness.

- Adaptability, diplomacy, and customer-centric mindset.

Skills

Project Management, IT Project Delivery, Delivery Management, SDLC, Agile, Project Methodologies, Project Risk Management, PMP, Vendor Management System