{"id":2298122,"url":"https://alion.io/job/epassi-people-operations-payroll-specialist-2","title":"People Operations & Payroll Specialist","company":{"id":1960493,"name":"Epassi","domain":"epassi.com","url":"https://alion.io/company/epassi-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobylon","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":91000,"period":"year","method":"role_country_seniority_unknown","sample_n":223},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-08-18T10:30:52Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-21T01:27:16Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Are you interested in joining one of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users?\nEpassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets.\nEpassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.\nWe operate across 9 European markets with over 1,100 people, and is moving from a federation of country businesses to One Epassi, a unified operating model with land-and-expand growth.\nThis role sits at the intersection of that shift, reporting to the Director, People Operations & Architecture, within our People Operations & Architecture team.\nYour mission at Epassi\nIn this role you are part of how we support every employee at Epassi. You provide them with the best employee experience and keep the operational People engine running smoothly. That starts with you. You are the first person people come to with anything about their employment. You keep contracts and records accurate. You make sure people get paid on time. You give clear answers when they need them. For most employees this is what good People support looks like.\nYou join at a real turning point. Operational work is moving out of country teams into one company-wide People Operations & Architecture team. So you do more than run the service. You help build it.\nYour responsibilities will be:\nThis role has two core focus areas: people operations and payroll\nPeople Operations\nManage employee administration across the full lifecycle, including contracts, onboarding, employee changes, leave and offboarding.\nMaintain accurate employee records and documents in HiBob and make sure information is complete, current and compliant.\nResolve employee and manager queries through our ticketing system and meet agreed service standards.\nGuide employees, managers and other stakeholders on People processes and local employment requirements, escalating complex or sensitive cases.\nKeep local policies, templates, process documentation and knowledge base content up to date.\nHandle employee data securely and in line with GDPR and local requirements.\nWork with People, Finance, IT and other teams to deliver a smooth employee experience.\nOwn smaller improvement projects on documentation, data quality and process consistency, and contribute to larger cross market and cross function standardisation work.\nSpot repetitive work and help simplify, document or automate it, while providing cover across other markets when needed.\nShare knowledge with newer team members and help them navigate processes and tools.\nPayroll\nRun the internal monthly payroll for Netherlandsfrom start to finish, so employees are paid accurately and on time.\n\nCollect and process payroll inputs, including starters, leavers, salary changes, bonuses, absences, benefits and deductions.\nComplete the payroll calculation, check the results, investigate discrepancies and make corrections before payroll is finalised.\nPrepare payment files, complete the required checks and approvals, and reconcile payroll with Finance.\nManage registrations, deregistrations, tax information, social security contributions and other statutory payroll requirements.\nSubmit required reports and declarations to authorities, health insurance providers and other external bodies.\nAdminister local benefits and answer employee questions about salary, deductions, taxes and social security.\nManage year-end activities, statutory reporting, certificates and audit requests.\nKeep payroll documentation current, follow legislative changes and improve recurring or manual steps.\nResponsibilities may evolve as the People Operations service and Epassi continue to grow.\nYou'll be successful in this role if you:\nFull ownership of your work. You deliver on time, flag what is unclear, and look for creative, practical solutions rather than accepting inefficient processes as they are. You spot repetitive steps that could be simplified or automated.\nHands-on experience with people administration across the employee lifecycle, including contracts, onboarding, employee changes, leave and leavers.\nGood knowledge of local employment law, including contract types, working time, leave, probation, notice periods and anti-discrimination requirements. You also know when something needs to be escalated.\nStrong Netherlands payroll experience. You have run internal payroll from start to finish, including payroll inputs, calculations, checks, payment preparation, tax, social security and statutory reporting.\nConfidence using HiBob or a similar HRIS and hands-on experience with a comparable payroll system. You are also comfortable working with Jira, Google Workspace and Slack, and you pick up new tools quickly.\nA disciplined approach to data accuracy. You enter information carefully, check your own work, and keep employee and payroll records clean.\nConfidence using AI in your daily work to draft, summarise and reduce manual effort. You always review the output and never enter confidential employee data into tools that are not approved.\nClear and kind communication. You explain complex topics simply and remember there is a person behind every payslip and every ticket.\nGood judgement and discretion when handling employee and payroll data. You understand what can be shared, with whom, and when.\nA collaborative mindset. You support colleagues, share knowledge and are comfortable working across different markets.\nWhat you'll be doing (daily):\nManaging employee administration and keeping HiBob records accurate and up to date\nHandling employee and manager queries through the ticketing system\nRunning and coordinating the monthly payroll cycle, including inputs, checks and corrections\nDrafting and updating contracts, templates and process documentation\nWorking with People, Finance and IT to keep the employee experience running smoothly\nFlagging compliance issues and escalating complex cases where needed\nWhat you should bring:\nHands-on HR administration experience across the full employee lifecycle\nStrong Netherlands payroll experience, including tax, social security and statutory reporting\nExperience with HiBob or a comparable HRIS\nSolid knowledge of Dutch employment law and GDPR requirements\nA disciplined approach to data accuracy and confidentiality\nClear, kind communication - with employees, managers and colleagues alike\nComfort working independently in a changing environment and picking up new tools quickly\nFluency in Dutch and English\nYour language profile:\nDutch - Native / C2 (mandatory)\nEnglish - B2-C1 (mandatory)\nYour track record:\nProven experience in HR administration across the full employee lifecycle, including contracts, onboarding, changes and offboarding\nDemonstrated experience running or coordinating payroll end to end, including tax, social security and statutory reporting\nA track record of maintaining clean, accurate employee data in an HRIS\nExperience working with employees and managers directly as a first point of contact for HR queries\nBackground in a mid-sized organisation (ideally 400-1,200 employees) where you owned HR processes independently\nYour competency profile:\nOwnership & reliability: You deliver on time, flag what is unclear early, and take full accountability for your work - payroll and people data leave no room for error.\nAttention to detail: You enter data carefully, check your own work, and keep records clean across every system you touch.\nService orientation: You remember there is a person behind every payslip and every ticket, and you respond with clarity and care.\nComfort with change: Epassi is in active transformation. You are open to new processes, new tools and shifting priorities without losing your footing.\nCollaborative mindset: You work well across teams and markets, share knowledge freely, and support colleagues when cover is needed.\nDiscretion: You handle sensitive employee and payroll data with the judgement and confidentiality the role demands.\nWhy You Should Join Us\nBe part of an ambitious growth journey with a clear purpose - boosting everyday wellbeing - and create a meaningful, positive impact on both individuals and society. Join a fast-growing tech company with a strong financial foundation, offering opportunities to grow and make an impact together with us.\nPension accrual where half is paid by us;\nTravel allowance of €0.23 per kilometre from 10 km;\nAccess to the Alleo app with a monthly budget of €30 to spend in the Marketplace;\n€30 per month sports budget in the Alleo app for the use of a Workit or sports subscription;\nFun and healthy workplace with daily fruit, nuts and smoothies and a joint lunch at the office \nCozy team outings with a Summer and a Winter Party every year;\nLease a Bike\nAt Epassi we love to work, but we also love holidays. That is why you get 26 vacation days per year, of which 20 are legal and 6 are non-statutory;\nHybrid working (with a minimum of days 3 days in the office Amsterdam)","description_format":"text","description_chars":9277,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Media","AI Agents","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-11T20:57:53Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.358,"p_room":0.28,"age_days":62,"expected_fill_days":26,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/epassi-people-operations-payroll-specialist-2","json_url":"https://alion.io/job/epassi-people-operations-payroll-specialist-2.json","meta":{"generated_at":"2026-10-21T02:00:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3053,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1960493},"rest":"https://alion.io/mcp/rest/get_company?id=1960493"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepassi-people-operations-payroll-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepassi-people-operations-payroll-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepassi-people-operations-payroll-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epassi-people-operations-payroll-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepassi-people-operations-payroll-specialist-2"}]}