{"id":1700938,"url":"https://alion.io/job/epc-power-field-service-representative","title":"Field Service Representative","company":{"id":2306576,"name":"EPC Power","domain":"epcpower.com","url":"https://alion.io/company/epcpower","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"C","score":68,"open_postings":26,"ghost_share":0.538,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":true},{"name":"MATLAB","optional":true},{"name":"Python","optional":true},{"name":"Simulink","optional":true}],"status":"live","first_seen_at":"2026-01-13T04:22:09Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T06:22:39Z","board_verified":true,"closed_at":null,"days_open":273,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":273},"description":"Description\nA Field Service Representative serves as a technical and administrative representative for on-site and remote support customer equipment. In this role a Field Service Representative will complete customer service assignments including on-site and remote maintenance, troubleshooting, repairs, and commissioning activities on EPC Power conversion systems.\nResponsibilities:\nProvide maintenance, commissioning, diagnostic troubleshooting, and repair services while working independently or in a dynamic team environment both on customer sites and remotely.\nEnsure all customer expectations are met or exceeded. Ensure all on-site activities are carried out in accordance with EPC Power’s recommendations and best practices.\nMust have basic knowledge of methods and experience in the maintenance and operation of various types of equipment associated with the utility grid.\nAccurately report and update all equipment histories. Coordinate changes as needed to ensure minimal equipment downtime. Ensure effective communication and reporting to immediate supervision and customers representatives.\nSolve problems with little to no supervision in a timely manner. Will be aware of procedures and options for identifying sources of information and technical advice.\nWill have sufficient product knowledge to troubleshoot, repair, and make minor controls adjustments on components and systems.\nCapable of reading applicable drawings and technical manuals.\nWork in a productive and collaborative manner to support the Engineering, Sales, and Manufacturing Teams.\nEnsure all work complies with customer and EPC Power safety policies and procedures. Ensures on-site safety by attending general safety, toolbox safety meetings, and all required safety trainings. Provides suggestions for safety improvements.\nTravel 25%-75%\nOther duties and responsibilities within the scope of position as needed or assigned\nRequirements\nBachelor’s degree in Engineering, Physics, or similar technical field or years of experience troubleshooting/repairing electro-mechanical systems or equipment\nSome energy industry experience preferred, but not required\nAbility to understand and comply with all customer and EPC Power safety policies.\nComputer skills, with proficiency in Microsoft software. Salesforce experience is a plus.\nWilling to travel domestically and internationally overnight, as needed, up to 75% of the time (typically 25%)\nStrong problem-solving and troubleshooting skills\nAbility to work well within a team and clearly communicate technical progress and challenges\nAbility to stand, sit, reach with hand and arms, stoop, kneel, crouch and lift/move up to 50 pounds. Visual and hearing acuity required.\nMust possess or be able to obtain a US Passport with 3 months of employment\nPossess a valid driver’s license and an acceptable driving record. Candidates must be physically able to operate vehicles in a safely manner.\nDesired Skills:\nExperience with AutoCAD Electrical\nFamiliar with typical commercial and industrial cabinet wiring, documentation, wiring harnesses\nExperience with NI/Labview, Python, MatLab/Simulink, and/or C programming\nExperience with CANBus and Modbus Communication\nHands on lab skills, prototyping, testing, and cable harness fabrication\nFamiliar with typical lab equipment including oscilloscopes, multimeters, soldering stations, signal generators, DAQ\nExperience commissioning multi-MW energy projects\nExperience with typical commercial and industrial electrical power (480Vac, 3p)\nBenefits:\n401(k) Matching\nHealth Insurance\nDental Insurance\nVision Insurance\nDisability Insurance\nEmployee Assistance Program\nFlexible Spending Account\nLife Insurance\nPaid Time Off\nTuition Reimbursement\nEPC Power is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\nSalary: $75,000 - $95,000\nSalary Description\n$75,000 - $95,000","description_format":"text","description_chars":3917,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Manufacturing","Science & Engineering"],"lifecycle":[{"event":"open","at":"2026-10-02T13:19:43Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6 · green card filings: 1","filings_12m":6,"filings_prev_12m":4,"green_card_filings_12m":1,"median_offered_wage_usd":108929,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.095,"p_room":0.28,"age_days":273,"expected_fill_days":27,"reasons":["conf:15","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":true},"html_url":"https://alion.io/job/epc-power-field-service-representative","json_url":"https://alion.io/job/epc-power-field-service-representative.json","meta":{"generated_at":"2026-10-13T18:24:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28160,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2306576},"rest":"https://alion.io/mcp/rest/get_company?id=2306576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepc-power-field-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepc-power-field-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepc-power-field-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epc-power-field-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepc-power-field-service-representative"}]}