{"id":1092436,"url":"https://alion.io/job/epic-io-data-operations-specialist-2","title":"Data Operations Specialist","company":{"id":674594,"name":"EPIC iO","domain":"epicio.com","url":"https://alion.io/company/epicio","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Data Science","role_family":"Data Science","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":104000,"max_usd":226000,"period":"year","method":"role_country_seniority_unknown","sample_n":3718},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Copilot","optional":false},{"name":"Jira","optional":false},{"name":"LLM","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"SQL","optional":false},{"name":"Together AI","optional":false}],"status":"live","first_seen_at":"2026-09-16T21:11:47Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-29T15:15:14Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":42},"description":"About EPIC iO Technologies\nEPIC iO builds technology for the real world.\nWe help organizations see more, know more, stay connected, and act faster by bringing together AI, intelligent video, edge technology, and enterprise-grade wireless connectivity.\nBut the technology is only part of the story.\nWhat really makes EPIC iO different is the people behind it.\nSmart, driven people who like solving hard problems. People who dig in, challenge assumptions, move quickly, and take ownership. People who know the best ideas can come from anywhere and that solving meaningful problems takes collaboration, curiosity, and zero ego.\nWe’re helping protect people and critical assets. Keep businesses and remote operations connected. Make existing infrastructure smarter. Turn real-world data into action when it matters most.\nAnd we’re building a team that wants to make an impact while doing it.\nWicked-smart people. Real-world problems. Technology that matters. And we’re just getting started.\nThe Data Operations Specialist provides dedicated support, implementation, and backup capacity for the Platform Architect on the WirelessWindow initiative, while owning the day-to-day Smart Workflow automation, reporting, and data quality work that keeps operational data reliable across the business. This role partners closely with the Platform Architect and cross-functional teams (Sales, Marketing, Operations, Billing) to build and scale workflow automation, resolve data-related tickets, and support ongoing platform and reporting needs.\nResponsibilities & Tasks\nServe as dedicated support, implementation partner, and backup to the Platform Architect on WirelessWindow, including architecture build-out, ongoing support changes, and validation/testing. \nBuild, maintain, and optimize Smart Workflow initiatives (SIM inventory reconciliation, router audits, order processing, plan upgrades) using Make, Power Automate, and Copilot. \nFulfill recurring and ad-hoc reporting requests for Sales, Marketing, Operations, and occasionally customers; document and scale reporting workflows for consistency and accuracy. \nMonitor data quality and investigate anomalies across Rev.io, Salesforce, Sage, Cradlepoint, Peplink, Starlink, and all present and future Cortex applications; support audits and reconciliation efforts foundational to Smart Workflow reliability. \nAct as first responder for data-related tickets in Atlassian (Jira), triaging and resolving or escalating Smart Workflow exceptions. \nSupport light development, including SQL queries, Power BI updates, and low-code/no-code automation. \nUse LLMs and AI agents (e.g., Copilot) across development, reporting, and process work - including prompting, debugging, and automation - to accelerate workflow delivery and operational responsiveness. \nPartner with Sales, Marketing, Operations, and Billing to align Smart Workflows with business needs.\nRequired Qualifications\nServe as dedicated support, implementation partner, and backup to the Platform Architect on WirelessWindow, including architecture build-out, ongoing support changes, and validation/testing. \nBuild, maintain, and optimize Smart Workflow initiatives (SIM inventory reconciliation, router audits, order processing, plan upgrades) using Make, Power Automate, and Copilot. \nFulfill recurring and ad-hoc reporting requests for Sales, Marketing, Operations, and occasionally customers; document and scale reporting workflows for consistency and accuracy. \nMonitor data quality and investigate anomalies across Rev.io, Salesforce, Sage, Cradlepoint, Peplink, Starlink, and all present and future Cortex applications; support audits and reconciliation efforts foundational to Smart Workflow reliability. \nAct as first responder for data-related tickets in Atlassian (Jira), triaging and resolving or escalating Smart Workflow exceptions. \nSupport light development, including SQL queries, Power BI updates, and low-code/no-code automation. \nUse LLMs and AI agents (e.g., Copilot) across development, reporting, and process work - including prompting, debugging, and automation - to accelerate workflow delivery and operational responsiveness. \nPartner with Sales, Marketing, Operations, and Billing to align Smart Workflows with business needs. \nDesired Qualifications\nExperience partnering with a data or platform architect on system builds. \nFamiliarity with Rev.io, Salesforce, Sage, Cradlepoint, or Peplink. \nExperience using AI/LLM tools (e.g., Copilot) for workflow development or debugging. \nExperience supporting telecom, IoT, or connectivity operations data. \nPhysical Requirements\nAbility to sit or stand and use a computer for extended periods. \nAbility to work collaboratively in a remote environment using collaboration, development, and project-management tools. \nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. \nEqual Employment Opportunity\nEPIC iO is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications. The Company does not discriminate on the basis of any status protected by applicable federal, state, or local law. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions of the role.","description_format":"text","description_chars":5339,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IoT Platforms & Solutions","Edge AI"],"lifecycle":[{"event":"open","at":"2026-09-21T15:11:05Z"},{"event":"close","at":"2026-09-28T23:02:39Z"},{"event":"reopen","at":"2026-10-01T02:06:19Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.736,"p_room":0.55,"age_days":42,"expected_fill_days":36,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/epic-io-data-operations-specialist-2","json_url":"https://alion.io/job/epic-io-data-operations-specialist-2.json","meta":{"generated_at":"2026-10-29T17:55:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26684,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674594},"rest":"https://alion.io/mcp/rest/get_company?id=674594"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepic-io-data-operations-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepic-io-data-operations-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepic-io-data-operations-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epic-io-data-operations-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepic-io-data-operations-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1092436}},{"tool":"search_jobs","arguments":{"company":"epicio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1092436},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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