{"id":998958,"url":"https://alion.io/job/epic-io-senior-field-engineer","title":"Senior Field Engineer","company":{"id":674594,"name":"EPIC iO","domain":"epicio.com","url":"https://alion.io/company/epicio","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Midland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":126000,"max_usd":253000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Together AI","optional":false}],"status":"live","first_seen_at":"2026-09-15T18:22:09Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-11T05:15:27Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"About EPIC iO Technologies\nEPIC iO builds technology for the real world.\nWe help organizations see more, know more, stay connected, and act faster by bringing together AI, intelligent video, edge technology, and enterprise-grade wireless connectivity.\nBut the technology is only part of the story.\nWhat really makes EPIC iO different is the people behind it.\nSmart, driven people who like solving hard problems. People who dig in, challenge assumptions, move quickly, and take ownership. People who know the best ideas can come from anywhere and that solving meaningful problems takes collaboration, curiosity, and zero ego.\nWe’re helping protect people and critical assets. Keep businesses and remote operations connected. Make existing infrastructure smarter. Turn real-world data into action when it matters most.\nAnd we’re building a team that wants to make an impact while doing it.\nWicked-smart people. Real-world problems. Technology that matters. And we’re just getting started.\nThe Senior Field Engineer supports complex field technology projects by providing advanced installation, configuration, troubleshooting, technical validation, and field support for EPIC iO solutions. This role works closely with project managers, technicians, clients, and cross-functional teams to ensure complex deployments are delivered safely, accurately, and in alignment with customer and technical requirements.\nResponsibilities & Tasks\nSupport execution of complex field technology projects by completing advanced installation, configuration, testing, and troubleshooting tasks. \nAssist with project plans, schedules, site readiness, technical approach, and project documentation for complex or higher-risk deployments. \nLead or support technical validation of systems, configurations, and field solutions before customer handoff. \nTroubleshoot escalated technical issues during project execution and document root cause, corrective actions, and lessons learned. \nConduct site visits and assessments to evaluate feasibility, design needs, site risks, materials, safety requirements, and customer readiness. \nCollaborate with customers, project managers, technicians, and stakeholders to communicate technical status, issues, risks, and recommended solutions. \nEnsure project documentation, technical notes, compliance measures, and site records are complete, accurate, and shared with appropriate stakeholders. \nFollow and reinforce safety guidelines, industry standards, customer requirements, and company processes for field work. \nStay current on relevant technologies and share field learnings that improve project quality, efficiency, and repeatability.\nRequired Qualifications\nFive or more years of experience in field engineering, system installation, technical troubleshooting, or related field deployment work. \nStrong technical knowledge of networking, hardware configuration, system integration, installation, and troubleshooting practices. \nStrong problem-solving, analytical thinking, technical documentation, and customer communication skills. \nAbility to work collaboratively with project teams, field teams, customers, and cross-functional stakeholders. \nBasic understanding of project management principles, scope, dependencies, documentation, and risk management. \nAbility to work independently in the field while meeting safety, quality, and customer requirements. \nDesired Qualifications\nRelevant technical certifications. \nExperience with wireless technologies, IoT solutions, CCTV, access control, system integration, or networked video systems. \nPrevious customer support, field service, or complex field deployment experience. \nPhysical Requirements\nAbility to travel as needed for on-site projects. \nComfortable working in outdoor, industrial, construction, and customer site environments. \nAbility to lift, move, and handle technical equipment safely. \nAbility to stand, walk, bend, climb, and work around active job sites as required. \nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. \nEqual Employment Opportunity\nEPIC iO is an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications. The Company does not discriminate on the basis of any status protected by applicable federal, state, or local law. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions of the role.","description_format":"text","description_chars":4510,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IoT Platforms & Solutions","Edge AI"],"lifecycle":[{"event":"open","at":"2026-09-17T09:44:44Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.729,"p_room":0.45,"age_days":55,"expected_fill_days":36,"reasons":["conf:3","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/epic-io-senior-field-engineer","json_url":"https://alion.io/job/epic-io-senior-field-engineer.json","meta":{"generated_at":"2026-11-11T05:29:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7171,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674594},"rest":"https://alion.io/mcp/rest/get_company?id=674594"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepic-io-senior-field-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepic-io-senior-field-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepic-io-senior-field-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epic-io-senior-field-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepic-io-senior-field-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":998958}},{"tool":"search_jobs","arguments":{"company":"epicio.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":998958},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}