{"id":1259644,"url":"https://alion.io/job/epicor-software-cloud-r-analyst-3","title":"Cloud R Analyst","company":{"id":179428,"name":"Epicor","domain":"epicor.com","url":"https://alion.io/company/epicor-software","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":36000,"period":"year","method":"role_country_seniority_unknown","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Kubernetes","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Windows Server","optional":false},{"name":"AWS","optional":true},{"name":"GitHub Actions","optional":true}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-01T15:20:03Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Duties & Responsibilities\nTriage issues across different areas of the organization and manage ServiceNow Tasks.\nManage production infrastructure and provide SME support to teams outside IT.\nSupport automation of web application deployments.\nFollow defined escalation paths and SLAs for effective issue resolution.\nTroubleshoot and maintain software applications and investigate complex technical issues.\nWork collaboratively to achieve departmental goals while managing multiple priorities.\nSupports occasional scheduled weekend activities, including deployments, upgrades, maintenance, and customer go-lives.\nRequired Skills & Abilities\nStrong technical aptitude in modern IT infrastructure, cloud technologies, and enterprise applications.\nHands-on experience with Microsoft Azure, including Azure Kubernetes Service (AKS).\nKnowledge of Microsoft Windows Server and Active Directory administration.\nFamiliarity with Microsoft SQL Server and SQL/database administration concepts.\nExperience creating or maintaining PowerShell scripts and other automation tools is preferred\nExposure to Kubernetes, containerized environments, and automation technologies is a plus.\nExperience with GitHub Actions is an added advantage.\nAWS exposure is an added advantage.\nStrong analytical, troubleshooting, problem-solving, and decision-making skills.\nAbility to learn quickly and adapt to changing technologies and customer environments.\nStrong organizational, customer-service, and issue-resolution skills.\nReliable, detail-oriented, proactive, and effective in a collaborative team environment.\nEnthusiasm for continuous learning and professional development\n#LI-DA1 #HYBRID\nAbout Epicor\nAt Epicor, we’retruly a team. Join 5,000talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.\nWe’reProactive, Proud, Partners.\nWhatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses-the hardworking companies who make, move, and sell the things the world needs.\nCompetitive Pay & Benefits\nHealth and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.\n\nInternal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.\n\nCareer Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.\n\nEducation Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.\n\nInclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.\n\nWork-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.\n\nGlobal Mobility: Comprehensive support for international relocations and permanent residency processes.\n\nEqual Opportunities and Accommodations Statement\nEpicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that’swho we’reinterested in. If you have interest in this or any role- but your experience doesn’tmatch every qualification of the job description, that’sokay- consider applying regardless.\nWe are an equal-opportunity employer.\nRecruiter:\nDanial Azizi","description_format":"text","description_chars":3935,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["BI & Dashboard Software"],"lifecycle":[{"event":"open","at":"2026-09-25T20:00:29Z"}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.347,"p_room":0.35,"age_days":34,"expected_fill_days":13,"reasons":["conf:9","wave","velocity","win:tail"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/epicor-software-cloud-r-analyst-3","json_url":"https://alion.io/job/epicor-software-cloud-r-analyst-3.json","meta":{"generated_at":"2026-10-02T01:36:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1975,"day_limit":5000,"remaining_today":3025,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}