{"id":1119335,"url":"https://alion.io/job/epiq-client-services-project-manager-3","title":"Client Services Project Manager","company":{"id":4815,"name":"Epiq","domain":"epiqglobal.com","url":"https://alion.io/company/epiq","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":14,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-10T00:00:00Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-06T21:34:18Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values-driven community where integrity guides decisions, relentless service sets the bar, and wethrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.\nJob Description:\nJob Summary:\nThe Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have the team leadership and professional background in the electronic discovery industry to successfully manage multiple projects and client relationships in a fast-paced environment.\nJob Responsibilities\nServes as the primary liaison with key client representatives with the goal of owning the service delivery relationship;\n\nDrives overall client satisfaction through effective coordination and communication of client deliverables;\n\nEffectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director;\n\nEnsures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners;\n\nConsistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Project Manager of Client Services Director;\n\nEnsures that an update to date record is maintained with regard to the status of all projects being worked on;\n\nDemonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality.\n\nInstills confidence with the client and serves as a primary public face of Epiq’s high-quality service delivery offering.\n\nJob Responsibilities\nA solid understanding of eDiscovery and the litigation support industry which is typically a result of at least 2 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers.\n\nDemonstrated success in the management of multiple simultaneous projects.\n\nOral and written communication skills which provide a strong and confident leadership presence.\n\nExcellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements.\n\nA solid understanding of database design and management, data processing activities and legal document review requirements.\n\nDemonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.\n\nThe Compensation range for this role is $90,000 - $115,000USD annually and may be eligible for an annual bonus.\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.\nMust be authorized to work in the United States for any employer. \n#LI-MM2 #LI-Remote\nYour specific salary will be determined based on several factors:\nLocation-based market rate for the role\n\nYour abilities in relation to the job specification\n\nPerformance during screening and interview\n\nPay parity with the wider team in the considered location\n\nFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.\nClick here to learn about Epiq's Benefits.\nEpiq Leadership Compass\nFosters Relationships & Collaboration\nBuilds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.\nBuild trust-based partnerships\n\nNurture long-term relationships\n\nRemove collaboration barriers\n\nCelebrate cross-team success\n\nEngages & Influences\nInspires action and alignment through clear communication, purposeful influence, and a compelling vision.\nUse storytelling to build buy-in\n\nAlign communication with organizational goals\n\nGuild alignment through strong engagement\n\nMaximizes Performance\nSets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.\nUse data to identify improvement opportunities\n\nMake informed decisions\n\nAlign team goals with boarder strategy\n\nEmpower teams to manage their own goals\n\nTranslate vision into clear priorities\n\nPrepare for disruptions with strong change management\n\nAchieves Operational Success\nDrives continuous improvement and operational excellence through smart processes, data insights, and quality execution.\nImprove workflows for team efficiency\n\nUse clear documentation and expectations\n\nResolve issues quickly using data and feedback\n\nIt is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":6476,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-22T18:03:54Z"}],"visa":[],"liveness":{"score":1,"band":"cold","label":"Long shot","p_open":1,"p_active":0.05,"p_room":0.28,"age_days":57,"expected_fill_days":11,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":true},"html_url":"https://alion.io/job/epiq-client-services-project-manager-3","json_url":"https://alion.io/job/epiq-client-services-project-manager-3.json","meta":{"generated_at":"2026-10-06T21:40:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1362,"day_limit":5000,"remaining_today":3638,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4815},"rest":"https://alion.io/mcp/rest/get_company?id=4815"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepiq-client-services-project-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepiq-client-services-project-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepiq-client-services-project-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epiq-client-services-project-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepiq-client-services-project-manager-3"}]}