Performance Consultant

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values-driven community where integrity guides decisions, relentless service sets the bar, and wethrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

The Performance Consultant (PC) is a key member of the Performance Development team, whose mission is to use learning as a vehicle to help the Epiq Legal Solutions Sales team achieve and exceed their business goals through professional development of Sales leaders and Sales professionals across the global Legal Solutions business units.

Key Responsibilities

• Develop and Nurture Relationships: Establish and maintain strong partnerships with Sales leaders, individual Sales contributors and subject matter experts across the business to understand Sales’ needs and ensure the effective delivery of learning programs

• Analyze Training Needs: Conduct thorough needs analyses that align with business objectives to identify gaps in skills and capabilities

• Content Development and Learning Design: Collaborate with stakeholders, subject matter experts, Performance Development team members, and others from around the business to create and update learning materials such as courses, reference materials, client persona insights, etc. that ensure the success of the global Legal Solutions training initiatives

• Project Management: Plan, organize, coordinate with Sales leaders, stakeholders, subject matter experts, other Performance Development team members and Marketing partner and other resources, manage tasks, address risks, and ensure that deliverables meet quality standards and achieve the specific goals of the project within a given timeframe

• Deliver Training: Facilitate live training sessions to enhance sales skills, and coach and prepare subject matter experts and Sales professionals to lead training sessions

• Manage and lead the Sales New Hire Onboarding Program

• Evaluate Programs: Assess the effectiveness of learning and development programs through participant feedback, productivity/quality performance data, and business impact metrics

Required Qualifications & Characteristics

• Minimum of 8 years of relevant training and development experience, sales experience, or a combination of both

• Experience in the legal industry is a plus

• Demonstrable success in Sales and/or Learning and Development, preferably both

• Understanding of the sales process on a global scale

• Strong passion for learning and development, demonstrating a commitment to continuous improvement and an enthusiasm for fostering the growth of others

• Willingness to work with the Learning Experience Design Manager and embrace new technologies used for the design and development of learning programs

• Expertise in developing content for role-based training and curriculum and program development

• Strong desire and ability to work as a consultative partner with business leaders

• Strong communication, presentation skills and facilitation skills for in-person and virtual training

• Demonstrates project management and organizational skills as well as strong business acumen

• Proficient with Microsoft Office and Copilot is a plus

• Strong team focus

• Willingness to travel up to 20%

• Bachelor’s degree or equivalent preferred #LI-Remote #LI-RC1

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.