Senior Software QA Engineer

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values-driven community where integrity guides decisions, relentless service sets the bar, and wethrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

• Job Title: Lead QA Engineer
• Employment Type: Full-time
• Location and Work Arrangement: [hybrid pattern]
• Experience: 8 to 12 years

Job Summary

The Senior QA Engineer is responsible for defining and driving the quality strategy across one or more product teams or programmes. This role provides technical leadership in test planning, automation, release readiness, defect governance, CI/CD quality gates, and continuous improvement of QA practices.

The role partners closely with Engineering, Product, Architecture, Security, and Delivery stakeholders to ensure product quality is measured through clear evidence, risk-based testing, reliable automation, and objective release criteria. The Lead QA Engineer also guides QA Engineers, promotes shift-left quality practices, and helps improve engineering delivery confidence.

Essential Job Responsibilities

• Own and maintain the QA strategy, standards, and quality approach for assigned products or programmes.
• Define risk-based test plans, release entry and exit criteria, and quality evidence required for release readiness.
• Lead UI, API, integration, regression, exploratory, database, performance, security, and accessibility testing practices as appropriate.
• Design, review, and govern test automation frameworks using modern tools and maintainable engineering patterns.
• Establish CI/CD quality gates, automation reliability expectations, test reporting, and defect triage processes.
• Partner with Engineering teams to improve testability, observability, quality controls, and early defect prevention.
• Review open defects, unresolved risks, test coverage, and residual quality concerns before release decisions.
• Mentor QA Engineers, support onboarding, improve capability, and help develop consistent QA practices across teams.
• Use quality metrics and trends to identify systemic issues and recommend practical improvements.

• Communicate quality status, risks, decisions, and recommendations clearly to technical and business stakeholders.

Qualifications & Requirements

• Typically 8+ years of experience in software testing, quality engineering, or a comparable technical QA role.
• Strong hands-on experience with test automation for web applications, APIs, and integration points.
• Experience with modern automation tools such as Playwright, Cypress, Selenium, Postman, Newman, xUnit, or similar frameworks.
• Good understanding of CI/CD pipelines, automated quality gates, test reporting, and release validation.
• Strong SQL and database validation skills, preferably with PostgreSQL, MySQL, or comparable relational databases.
• Experience defining test strategies, test plans, defect processes, and release-readiness recommendations.
• Ability to review requirements, identify risks, improve acceptance criteria, and influence quality earlier in the delivery lifecycle.
• Strong communication skills with the ability to explain quality risks and recommendations to engineering and business stakeholders.
• Experience mentoring QA Engineers and supporting team capability development.
• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.