{"id":2329667,"url":"https://alion.io/job/epiq-transcript-co-ordinator","title":"Transcript Co-Ordinator","company":{"id":4815,"name":"Epiq","domain":"epiqglobal.com","url":"https://alion.io/company/epiq","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0.077,"time_to_fill_p50_days":16,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brisbane, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":129000,"period":"year","method":"role_country_seniority_unknown","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T08:34:59Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-12T15:22:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values-driven community where integrity guides decisions, relentless service sets the bar, and wethrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.\n Job Description:\nJob Summary\nThe primary duty of the Transcription Coordinator (TC) is to ensure transcript is accurately typed, finalized, and delivered to clients in accordance with the production schedule and style guides. All TCs will form a team working closely together in conjunction with the Transcription Manager/Practice Manager to allocate transcribers (typists) and manage the various jurisdictions for daily and delayed transcripts. TCs will be required to cross-train on various jurisdictions and may be involved in projects pertaining to transcription.\nEssential Job Responsibilities\nLiaise with Transcription Manager/Operations Manager and other TCs for jurisdiction assignment\n\nAssist with transcriber allocations and reallocations for same day and delayed transcription work for various jurisdictions are required (liaising with other TCs and Transcription Manager/Operations Manager)\n\nMerge, produce, finalize and deliver transcripts in accordance with client and business quality KPIs\n\nAd-hoc set up transcript orders for transcription and production\n\nCreate necessary directories prior to commencement of transcript assignments\n\nMaintain delivery information for transcript orders\n\nMaintain overview of various email accounts/distribution groups\n\nProvide transcribers with relevant job information\n\nDeliver transcripts to clients via a variety of methods\n\nAudio check indistinct and inaudible notations in transcripts\n\nAudio check transcripts created from poor audio or audio with poor speakers\n\nAd-hoc transcription as required\n\nProvide transcript billing information to the Operations Manager/Administration Team\n\nParticipate in projects on an ad-hoc basis\n\nConduct quality assessments for transcribers as directed by the Operations Manager and Quality Assurance Lead Analyst\n\nParticipate in transcriber training as necessary\n\nAssist Transcription Manager with any duties necessary\n\nAct as 2IC to Transcription Manager, providing cover in absence\n\nMaintain close communication with Monitoring team\n\nMaintain daily contact with Transcribers via a variety of methods such as email and instant messaging\n\nEnsure communications are clear, concise, and in line with business requirements\n\nFoster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures\n\nAbility to work outside standard business hours if required\n\nQualifications & Characteristics\nCollaborative team member\n\nStrong communicator\n\nAttention to detail\n\nCustomer focused\n\nStrong English skills, both written and verbal\n\nHigh school graduate\n\nSix months to one year basic office administration\n\nYour specific salary will be determined based on several factors:\nLocation-based market rate for the role\n\nYour abilities in relation to the job specification\n\nPerformance during screening and interview\n\nPay parity with the wider team in the considered location\n\nFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.\nClick here to learn about Epiq's Benefits.\nEpiq Leadership Compass\nFosters Relationships & Collaboration\nBuilds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.\nBuild trust-based partnerships\n\nNurture long-term relationships\n\nRemove collaboration barriers\n\nCelebrate cross-team success\n\nEngages & Influences\nInspires action and alignment through clear communication, purposeful influence, and a compelling vision.\nUse storytelling to build buy-in\n\nAlign communication with organizational goals\n\nGuild alignment through strong engagement\n\nMaximizes Performance\nSets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.\nUse data to identify improvement opportunities\n\nMake informed decisions\n\nAlign team goals with boarder strategy\n\nEmpower teams to manage their own goals\n\nTranslate vision into clear priorities\n\nPrepare for disruptions with strong change management\n\nAchieves Operational Success\nDrives continuous improvement and operational excellence through smart processes, data insights, and quality execution.\nImprove workflows for team efficiency\n\nUse clear documentation and expectations\n\nResolve issues quickly using data and feedback\n\nIt is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":6076,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services","Legal Software"],"lifecycle":[{"event":"open","at":"2026-10-12T08:34:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:0","win:early"],"computed_at":"2026-10-12T15:45:29Z"},"pay":null,"html_url":"https://alion.io/job/epiq-transcript-co-ordinator","json_url":"https://alion.io/job/epiq-transcript-co-ordinator.json","meta":{"generated_at":"2026-10-12T15:45:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24874,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4815},"rest":"https://alion.io/mcp/rest/get_company?id=4815"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepiq-transcript-co-ordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepiq-transcript-co-ordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepiq-transcript-co-ordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epiq-transcript-co-ordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepiq-transcript-co-ordinator"}]}