{"id":3672579,"url":"https://alion.io/job/epiroc-drill-fitter","title":"Drill Fitter","company":{"id":2043890,"name":"Epiroc","domain":"epirocgroup.com","url":"https://alion.io/company/epirocgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":99,"open_postings":24,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Perth, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T02:00:00Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-11-08T04:54:08Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"At Epiroc, we live by the mantra \"Dare to think new,\" challenging conventions and sparking innovation at every turn. We're not just about maintaining the status quo; we're all about breaking boundaries and finding sustainable solutions in an ever-changing world. Join our team and step into a realm of innovation, commitment, and collaboration like never before.\nEpiroc is on the lookout for a Drill Fitter to provide underground support for our customer, ensuring excellence in every aspect of our work. This site-based position offers an exciting 8/6 day shift roster, FIFO ex Perth.\nAs a Product Support Advisor, you'll dive into a world of responsibilities:\nUnderstanding and complying with Epiroc and client SHEQ requirements, policies, and procedures.\nAssisting customers with diagnostic evaluations and providing expert advice on removal, repair, and installation procedures.\nMonitoring repair and maintenance events, analyzing trends, and recommending strategies to maximize machine availability and utilization.\nProcessing warranty claims efficiently, adhering to company guidelines.\nProviding high-level technical mentoring, support, and training to customers, becoming the go-to expert on Epiroc products.\nAssisting customers in developing preventative equipment maintenance plans.\nActively participating in continuous improvement initiatives and providing customized customer support.\nBuilding long-term, sustainable relationships with customers and delivering on commitments.\nIdeal candidates possess:\nA relevant Australian (or recognized) Trade Qualification.\nCustomer-facing field expertise in Epiroc underground ground products.\nSound knowledge of hydraulic, pneumatic, and electrical schematics.\nExtensive experience in maintaining underground heavy mobile mining equipment, including hydraulic and low voltage electrical repairs.\nAn unwavering focus on safety.\nStrong problem-solving and analytical skills.\nSelf-starting with effective planning and organizational skills.\nExcellent communication and relationship-building skills.\nCommitment to providing quality customer service.\nProficient computer literacy.\nJoin us in Kalgoorlie, Western Australia-the heart of the action-and enjoy perks like super on all hours worked, retention bonuses, company-paid Income Protection, and more.\nEpiroc Australia is part of a global company operating in 150 countries and employing over 13,000 people worldwide. With a focus on automation technology, we're leading the charge in reshaping the future of mining and construction.\nWe're an equal opportunity employer, encouraging individuals from all backgrounds to apply. Come be part of our team and help us revolutionize the industry!\n\nIt all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.\nAll new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com","description_format":"text","description_chars":3622,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retention bonuses"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T09:48:41Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.46,"p_room":0.45,"age_days":29,"expected_fill_days":16,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/epiroc-drill-fitter","json_url":"https://alion.io/job/epiroc-drill-fitter.json","meta":{"generated_at":"2026-11-08T16:47:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35324,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2043890},"rest":"https://alion.io/mcp/rest/get_company?id=2043890"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepiroc-drill-fitter"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepiroc-drill-fitter"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepiroc-drill-fitter"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epiroc-drill-fitter\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepiroc-drill-fitter"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3672579}},{"tool":"search_jobs","arguments":{"company":"epirocgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3672579},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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