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Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 15, 2026. Epiroc scores A on the Alion truth index.

Overview
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Epiroc is a Swedish manufacturer of mining and infrastructure equipment headquartered in Stockholm, developing drill rigs, rock excavation and construction machinery, tools and consumables for surface and underground use. Spun off from Atlas Copco in 2018 and listed on Nasdaq Stockholm, it has manufacturing in Sweden, the United States, Canada, Australia, China and India and provides service and parts to mining customers across Latin America, Africa and Asia. It hires service technicians, heavy diesel fitters and auto electrician apprentices, assemblers, product and sales managers, network technicians, payroll and HRIS analysts and data interns.

The Service Planner at Khanbogd branch

KB Workshop Planner/Admin

Join Epiroc Mongolia LLC as a KB Workshop Planner/Admin within our Parts & Service department. This role offers a fantastic opportunity to advance your career in a globally recognized mining industrial company dedicated to innovation, quality, and operational excellence. It is based in our Khanbogd branch and plays a pivotal role in aligning workshop operations with customer requirements and the company's strategic objective / Work on a 14 days on, 14 days off roster/

About the Role

As a KB Workshop Planner/Admin, you will be responsible for planning, coordinating, and organizing daily to annual workshop activities to ensure optimal productivity, quality, and efficiency. You will serve as a critical link between technical teams, supply chain, and customer demands, managing resources and information flow to support uninterrupted operations.

Key Responsibilities

  • Develop and manage detailed workshop activity plans on daily, weekly, monthly, quarterly, and annual schedules by analyzing service demand, customer needs, and resource availability.
  • Ensure the timely availability of spare parts, materials, and equipment by coordinating procurement, inventory management, and logistics with relevant departments and suppliers.
  • Oversee communication and documentation related to maintenance planning and scheduling, promoting transparency and accuracy in information sharing.
  • Review and coordinate work orders and purchase requisitions to confirm resource allocation and procurement compliance.
  • Collaborate across Epiroc Mongolia branches and customer sites to coordinate logistics, dispatch, and delivery, guaranteeing service continuity and operational efficiency.
  • Utilize SAP or similar maintenance planning systems for scheduling, inventory, and reporting purposes; drive continuous improvement in system use and data accuracy.
  • Implement occupational health and safety practices within workshop operations to maintain a safe working environment for all personnel.

Required Skills, Competences, and Experience

  • Strong communication and interpersonal skills that foster effective teamwork and stakeholder engagement.
  • Ability to operate independently with minimal supervision while managing multiple tasks efficiently.
  • Previous experience in maintenance or technical service environments is advantageous, facilitating deeper understanding of workshop operations and customer expectations.
  • Proficient in English (intermediate to advanced) for both spoken and written communication to ensure clarity in documentation and coordination.
  • Basic financial acumen with capability to prepare cost calculations and estimations contributing to budgeting and resource management.
  • Well-versed in occupational health and safety principles to uphold regulatory compliance and the welfare of the workforce.
  • Exceptional planning, organizational, and time management skills that ensure deadlines and service levels are consistently met.
  • A positive, solution-oriented attitude with strong problem-solving and decision-making capabilities.
  • Bachelor's degree in Finance, Business Administration, or a related field that supports the analytical and administrative needs of the role.
  • Intermediate or advanced skills in Microsoft Word and Excel to manage reporting, documentation, and analysis effectively.
  • Experience with maintenance planning, work order management, and supply chain coordination to promote seamless workshop operations.
  • Proficiency in SAP or equivalent maintenance planning systems to optimize scheduling and resource utilization.
  • Strong analytical skills including root cause analysis and operational decision-making to improve maintenance processes and efficiency.
  • Understanding of equipment operation, maintenance costs, and operational efficiency metrics to align workshop activities with business goals.
  • Capacity to coordinate across multiple stakeholders spanning technical teams, suppliers, and customers, ensuring productive collaboration and communication.

Behavioral Competencies

  • Excellent communication skills characterized by clarity, transparency, and active listening.
  • Ability to multitask effectively and manage competing priorities in a dynamic environment.
  • An active learning mindset committed to continuous professional growth and adaptability to evolving workshop needs.

Why Join Us?

Working at Epiroc Mongolia LLC means becoming part of a global leader in the mining industry with opportunities for professional development in a dynamic, inclusive, and innovative environment. You will collaborate with a diverse global team, gaining exposure to cutting-edge technologies and practices that shape the future of mining services.

We are committed to providing a supportive workplace where your contributions are valued, and your career ambitions can flourish. Join us and contribute to building efficient, safe, and customer-centric workshop operations that drive our collective success.

The Service Planner at Khanbogd branch

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