{"id":4022577,"url":"https://alion.io/job/epiroc-service-technician-5","title":"Service Technician","company":{"id":2043890,"name":"Epiroc","domain":"epirocgroup.com","url":"https://alion.io/company/epirocgroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":98,"open_postings":26,"ghost_share":0,"stale_share":0.269,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Polokwane, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T15:40:12Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T03:26:38Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Join us as a Service Technician, where you will play a critical role in delivering world-class technical support, maintenance, and repair services on Epiroc underground mining equipment. Working closely with customers and site teams, you will ensure equipment reliability, minimize downtime, and support safe and productive mining operations through expert troubleshooting, fault-finding, and continuous improvement initiatives.\nYour Mission:\nPerform predictive, preventive, and corrective maintenance on Epiroc underground equipment (hydraulic, pneumatic, mechanical, electrical, and electronic systems) at the mine site.\nCarry out scheduled services and breakdown repairs, including diagnostics and failure analysis, to improve equipment performance and reliability.\nTroubleshoot and repair mechanical, hydraulic, electrical, and pneumatic systems, including advanced RCS (Rig Control System) and automation systems.\nConduct equipment inspections and recommend proactive maintenance solutions to prevent failures.\nSupport breakdown response and root cause analysis to improve machine performance and availability.\nProvide technical support and build strong relationships with customers and site stakeholders.\nTrain and coach customers and colleagues on equipment operation, maintenance, and best practices.\nComplete accurate service reports and maintain maintenance documentation in line with company standards.\nEnsure full compliance with EHS requirements while driving continuous improvement and operational excellence.\nYour Profile:\nGrade 12 (Matric) and a recognised Trade Test qualification as a Diesel Mechanic, Earthmoving Mechanic, or Millwright; N6 Mechanical or Electrical Engineering qualification advantageous.\nMinimum 3 years' experience maintaining, diagnosing, and repairing underground mining equipment.\nStrong technical knowledge of underground drilling, bolting, loading, and hauling equipment.\nProven troubleshooting and fault-finding capability across mechanical, hydraulic, electrical, pneumatic, and automation systems.\nAbility to interpret technical drawings, schematics, service manuals, and parts catalogues.\nStrong communication, customer service, stakeholder management, and technical reporting skills.\nComputer literacy in Microsoft Office applications and a valid driver's licence.\nAbility to work independently under pressure in demanding underground mining environments, with a strong commitment to safety and continuous improvement.\nLocation: Polokwane, Bokoni\nClosing Date: 18 November 2026\nWhy Epiroc?\nBy joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.\nEpiroc is a global productivity partner for mining and construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, and employs approximately 18,200 people supporting customers in around 150 countries worldwide. Learn more at www.epirocgroup.com.\n\nIt all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.\nAll new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. 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