{"id":3482288,"url":"https://alion.io/job/episcopal-relief-development-business-systems-analyst","title":"Business Systems Analyst","company":{"id":1917361,"name":"Episcopal Relief & Development","domain":"episcopalrelief.org","url":"https://alion.io/company/episcopalrelief","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Deel","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Asana","optional":false},{"name":"Scrum","optional":false},{"name":"Google Workspace","optional":true},{"name":"Jira","optional":true},{"name":"Looker","optional":true},{"name":"Monday.com","optional":true},{"name":"Power BI","optional":true},{"name":"Smartsheet","optional":true},{"name":"SQL","optional":true},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-10-29T17:37:01Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-06T14:05:05Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"PRIMARY FUNCTION/PURPOSE:\nThe Business Systems Analyst supports Episcopal Relief & Development’s deployment and adoption of HubSpot as a core constituent engagement platform and ensures it works seamlessly with the organization’s systems of record, including Blackbaud Raiser’s Edge and Financial Edge. The Business Systems Analyst translates the needs of Development, Marketing & Communications, and Finance into clear data and system requirements, manages implementation project plans and timelines, and safeguards data quality and integrity across platforms. Working closely with the VP of Data and Technology, the position plans and tracks project work in Asana, coordinates vendors and implementation partners, and contributes to the organization’s data strategy and digital transformation in support of Episcopal Relief & Development’s core values and strategic goals.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nHubSpot Deployment & Configuration\nServes as a core member of the HubSpot implementation team, supporting configuration of objects, properties, pipelines, lists, forms, workflows and user permissions\n\nGathers and documents business requirements from Development, Marketing & Communications, Finance and other stakeholders, translating them into functional and technical specifications\n\nSupports design and testing of integrations between HubSpot, Raiser’s Edge, Financial Edge and other platforms, including field mapping, sync rules and error handling\n\nPlans and executes data migration activities, including data profiling, cleansing, de-duplication, mapping, test loads and validation\n\nDevelops and runs test plans and user acceptance testing (UAT), tracking issues through resolutio\n\nSupports go-live, post-launch stabilization and ongoing optimization of HubSpot based on user feedback and evolving organizational needs\n\nFundraising & Finance Systems (Raiser’s Edge & Financial Edge)\nApplies working knowledge of Raiser’s Edge data structures (constituents, gifts, funds, campaigns, appeals) and how they relate to HubSpot contact and engagement data\n\nApplies working knowledge of Financial Edge general ledger, fund and project structures as they relate to gift processing, revenue reconciliation and restricted funds\n\nSupports gift-to-GL reconciliation and data handoffs between Raiser’s Edge and Financial Edge, working with Finance and Development Operations staff\n\nBuilds and maintains queries, imports, exports and reports across Blackbaud systems\n\nProvides user support, troubleshooting, documentation and training resources for supported systems\n\nData Requirements, Quality & Governance\nDefines and documents data requirements, data dictionaries, field definitions, data mappings and data flows across systems\n\nEstablishes and monitors data quality standards and routines; identifies and resolves data integrity issues\n\nManages adherence to data privacy, security and consent standards (e.g., donor privacy, email consent and opt-out handling), working closely with the Data and Technology team\n\nPrepares data sets for reporting and analytics; supports integration with Civis Analytics or other data warehouse and analytics platforms as needed\n\nContributes to Episcopal Relief & Development’s data strategy and digital transformation\n\nProject Management\nManages project plans, scope, timelines, milestones, risks and dependencies for the HubSpot deployment and related system initiatives\n\nBuilds and maintains project workspaces in Asana, including tasks, owners, due dates, status updates and portfolio reporting\n\nFacilitates project meetings and stakeholder check-ins; prepares agendas, notes and action items\n\nProvides regular status reporting to the VP of Data and Technology and project stakeholders, escalating issues and risks as needed\n\nCoordinates change management and training activities, including user guides, training sessions and adoption tracking\n\nOrganizes and maintains project and system documentation per Data and Technology standards\n\nSUPERVISORY REQUIREMENTS:\nThere are no direct staff supervisory responsibilities. The position:\n\nCoordinates and oversees the work of external implementation partners, consultants and vendors (e.g., HubSpot and Blackbaud partners)\n\nEDUCATION:\nA Bachelor’s Degree in information systems, computer science, business, data analytics or a related field, or equivalent work experience\n\nProject management certification (e.g., PMP, CAPM or Agile/Scrum) a plus\n\nEXPERIENCE:\nA minimum of three (3) years of experience as a business or systems analyst, CRM administrator or similar role, preferably in a nonprofit organization\n\nDemonstrated project management experience leading cross-functional system projects on time, within scope and to quality standards (required)\n\nHands-on experience with Blackbaud Raiser’s Edge and working knowledge of Financial Edge (NXT versions preferred)\n\nExperience supporting a CRM implementation, data migration or integration; HubSpot experience strongly preferred\n\nExperience gathering requirements and documenting data flows, data mappings and business processes\n\nNice to have: Experience with Civis Analytics or similar cloud data and analytics platforms\n\nKeen interest in technology, systems and innovation and demonstrated ability to quickly learn new platforms\n\nSKILLS:\nDemonstrated skills and experience with the following software:\n\nHubSpot (CRM and Marketing Hub; HubSpot certifications a plus)\n\nBlackbaud Raiser’s Edge and Financial Edge (including Query, Import and Export)\n\nAsana or similar project management tools (e.g., Smartsheet, Monday.com, Jira)\n\nGoogle Workspace and Excel, including advanced spreadsheet skills for data cleansing and analysis\n\nPreferred: Civis Analytics, SQL, and Looker Studio, Power BI or other data visualization tools\n\nPreferred: Familiarity with APIs and integration tools (e.g., Blackbaud SKY API, Zapier)\n\nStrong analytical and problem-solving skills; able to translate between business and technical audiences\n\nDetail-oriented with strong organizing, prioritizing and time management skills for effective self-management, task execution and personal accountability\n\nSystem user/customer service-oriented, with a focus on adoption and continuous improvement\n\nSelf-starter capable of working remotely at a high level of productivity; able to work through and resolve technical issues on their own\n\nStrong communication and interpersonal skills; proven ability to lead stakeholders through change and manage complex or difficult situations with tact, diplomacy and good humor\n\nOTHER REQUIREMENTS:\nPassionate about Episcopal Relief & Development’s mission and impact\n\nMay be required to work long hours and a varied schedule, including occasional evenings and weekends around go-live and other project milestones\n\nAbility and willingness to work Eastern time business hours\n\nAbility and willingness to travel occasionally within the U.S.\n\nSALARY & BENEFITS:\nAnnual salary range of $90,000-$100,000.\n\nCompetitive, comprehensive benefits package offered\n\nThe position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities and/or qualifications. Position descriptions are reviewed and revised to meet the changing needs of Episcopal Relief & Development at the sole discretion of management.\n\nEpiscopal Relief & Development is committed to creating a diverse environment and is proud to be an equal opportunity employer (EEO). All employment practices will be administered without regard to an individual’s actual or perceived protected characteristic(s) - race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected status. Episcopal Relief & Development offers reasonable accommodations for individuals with disabilities. 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