{"id":954276,"url":"https://alion.io/job/epos-growth-product-manager","title":"Growth Product Manager","company":{"id":237906,"name":"EPOS","domain":"epos.com.sg","url":"https://alion.io/company/epos-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":74,"open_postings":109,"ghost_share":0.523,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":126000,"period":"year","method":"role_country_seniority_unknown","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"SQL","optional":false},{"name":"Telegram","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-16T03:46:12Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-11-01T13:37:18Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":46},"description":"Growth Product Manager\nCompany: EPOS360 (a brand of Ant International)\nTeam: AI Commercial, Agentic Growth Team\nLocation: Singapore, with regional scope across Singapore and Malaysia\nReports to: Head of AI Commercial\nAbout the Team\nAI Commercial is one of four departments inside EPOS360 Agentic Growth Team (alongside Marketing,\nEcommerce, and Customer Success). AI Commercial and Ecommerce jointly own the sales/close\nnumbers for EPOS360, a B2B SaaS point-of-sale platform serving F&B SMEs across Singapore and\nMalaysia.\nRole Summary\nThis role owns chat as a growth channel and drives the go-to-market initiatives that run through it, using\ndata and experimentation to decide what to prioritize rather than instinct. This is a product and program\nrole, not a technical architecture role; you partner with engineering on execution rather than owning the\ntechnical build yourself. Because growth and GTM work by nature touches marketing, BD, customer\nsuccess, and engineering at once, strong stakeholder management and the ability to keep initiatives from\nstalling matter as much as product judgment.\nKey Responsibilities\nChat as a Growth Channel\nOwn the roadmap for chat-based customer experiences from a business and customer-outcome perspective: what the chat should accomplish, for whom, and why\nDefine product requirements and user stories for chat features; partner with engineering on execution without owning the technical build\nOwn message and flow content decisions in partnership with marketing: what the bot says, when it hands off to a human\nGo-to-Market Initiatives\nOwn go-to-market planning for new product and growth initiatives, sequencing launches against team and market capacity\nCoordinate cross-functionally with marketing, BD/sales, and customer success to align launch timing, enablement materials, and messaging\nManage the GTM calendar and keep stakeholders aligned on dependencies and deadlines\nProactively unblock stalled launches and escalate early rather than absorbing delay silently\nData-Driven Growth Decisions\nDefine and track growth metrics for the chat channel (engagement, conversion, satisfaction) and use them to prioritize the roadmap\nDesign and run experiments (A/B tests on messaging, flows, sequencing) and turn results into concrete prioritization decisions\nFeed channel performance into the team's existing attribution and CAC model so growth initiatives are measured consistently with other channels\nReport growth performance and decisions to leadership on a regular cadence\nRequirements\nRequirements\n3-5+ years of Product Management experience, ideally with growth or GTM experience in B2B SaaS\nTrack record of managing cross-functional programs across 3+ stakeholder groups (marketing,\nsales/BD, CS, engineering) without direct authority over them; able to speak to specific past\ninstances, not general philosophy\nComfortable partnering with technical teams without needing deep architecture expertise\nData literacy: comfortable reading dashboards and designing experiments to make prioritization calls\n(SQL a plus, not required)\nExperience with messaging or chat products (WhatsApp, Telegram, or similar) a plus, not required\nBased in Singapore, with regional exposure to Malaysia market nuances\nNice to Have\nExperience with HubSpot or a comparable CRM\nPrior experience in F&B, retail, or SME-focused SaaS\nBenefits\nWhat Success Looks Like (first 6 months)\nA documented chat growth roadmap tied to clear business outcomes\nAt least one GTM launch coordinated across 3+ teams and delivered on schedule","description_format":"text","description_chars":3545,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"},{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-16T03:46:12Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.272,"p_room":0.28,"age_days":46,"expected_fill_days":19,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/epos-growth-product-manager","json_url":"https://alion.io/job/epos-growth-product-manager.json","meta":{"generated_at":"2026-11-01T13:58:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21504,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":237906},"rest":"https://alion.io/mcp/rest/get_company?id=237906"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepos-growth-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepos-growth-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepos-growth-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epos-growth-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepos-growth-product-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":954276}},{"tool":"search_jobs","arguments":{"company":"epos.com.sg","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":954276},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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