{"id":1989850,"url":"https://alion.io/job/epos-project-operations-executive","title":"Project Operations Executive","company":{"id":237906,"name":"EPOS","domain":"epos.com.sg","url":"https://alion.io/company/epos-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":99,"ghost_share":0.505,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Go","optional":false}],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-09T03:18:05Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":24},"description":"Key Responsibilities\n1. Project Requirement Review\nReview and understand all project requirements outlined in the job sheet.\nIdentify project scope, deliverables, dependencies, and special requirements.\nClarify any missing or unclear information with relevant stakeholders.\n2. Pre-Deployment Client Coordination\nConduct pre-deployment calls with clients to verify project readiness.\nConfirm deployment timelines, operational requirements, and business processes.\nEnsure clients are aware of the deployment plan and required preparations.\n3. Information Gathering & Validation\nCollect all necessary business information, documents, and setup requirements from clients.\nVerify the accuracy and completeness of information provided.\nEnsure all project prerequisites are fulfilled before deployment.\n4. Cross-Functional Coordination\nCoordinate with the Technical Team and Payment Team regarding hardware, software, and payment device requirements.\nTrack dependencies and follow up on outstanding tasks to ensure deployment readiness.\nEscalate risks or blockers that may impact project timelines.\n5. System Configuration & Backend Setup\nCreate and configure client backend systems according to project requirements.\nSet up required modules and configurations, including:\nQR tenant creation\nMenu creation and configuration\nUser account setup\nDevice assignment and configuration\nOther system setup requirements\nPerform internal validation to ensure configurations are deployment-ready.\n6. Deployment Readiness & Go-Live Support\nConduct final deployment readiness checks with both the assigned Trainer and Client.\nConfirm all setup requirements have been completed prior to deployment.\nEnsure smooth handover to the Trainer for onsite or remote deployment activities.\n7. Post-Deployment Support & Stabilization\nProvide operational support during the one-week stabilization period following deployment \nMonitor project progress and assist in resolving outstanding issues.\nCoordinate with internal teams to rectify deployment-related issues promptly.\nAct as the primary point of contact in client group chats when the assigned Trainer is unavailable during office hours\nEnsure all identified issues are tracked, communicated, and resolved within agreed timelines.\nKey Success Metrics\nDeployment readiness achieved before scheduled go-live.\nAccuracy and completeness of backend setup.\nTimely resolution of post-deployment issues.\nEffective coordination across internal teams.\nPositive client deployment experience and satisfaction.","description_format":"text","description_chars":2520,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-07T05:08:42Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.378,"p_room":0.55,"age_days":24,"expected_fill_days":19,"reasons":["conf:1","stale_co","velocity","win:tail"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/epos-project-operations-executive","json_url":"https://alion.io/job/epos-project-operations-executive.json","meta":{"generated_at":"2026-10-09T04:09:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3657,"day_limit":5000,"remaining_today":1343,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":237906},"rest":"https://alion.io/mcp/rest/get_company?id=237906"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepos-project-operations-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepos-project-operations-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepos-project-operations-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epos-project-operations-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepos-project-operations-executive"}]}