{"id":670305,"url":"https://alion.io/job/epos-pte-ltd-content-operations-executive","title":"Content Operations Executive","company":{"id":237906,"name":"EPOS","domain":"epos.com.sg","url":"https://alion.io/company/epos-3","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":73,"open_postings":100,"ghost_share":0.53,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-07-22T00:00:00Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-21T15:33:56Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":91},"description":"About EPOS\nBacked by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.\nSupporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide-empowering Every Point Of Success in their business growth.\nWith a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.\nAbout the Role\nWe're looking for a detail-oriented Content Operations Executive to manage and maintain product catalog quality across the EPOS platform. This role is responsible for ensuring product listings are accurate, complete, and compliant with company guidelines, while supporting a seamless merchant and customer experience.\nYou will work closely with Commercial, Product, Merchant Success, and Operations teams to onboard new products, monitor SKU health, and continuously improve catalog quality.\nWhat You'll Do\nManage end-to-end product listing creation, updates, and maintenance across the EPOS platform.\nReview product content, including titles, descriptions, images, pricing, and attributes, to ensure accuracy and consistency.\nModerate product listings to ensure compliance with EPOS policies and marketplace guidelines.\nMonitor catalog health by identifying duplicate listings, missing information, incorrect categorisation, pricing discrepancies, and inactive SKUs.\nSupport merchant onboarding by ensuring products are published accurately and within agreed service levels.\nPerform regular catalog quality audits and resolve content-related issues promptly.\nCollaborate with cross-functional teams to improve product data quality and optimise catalog operations.\nAssist with new product launches, promotional campaigns, and bulk SKU uploads.\nContribute to process improvements, documentation, and automation initiatives to enhance operational efficiency.\nDevelop product selection strategies and best-selling product strategies.\nRequirements\nWhat We're Looking For\nDiploma or Bachelor's Degree in Business, Marketing, E-commerce, or a related discipline.\n1-3 years of experience in Content Operations, Catalog Operations, Marketplace Operations, Product Operations, or E-commerce.\nExperience from platforms such as TikTok Shop, Shopee, Lazada, GrabMart, foodpanda Shops, or other online marketplaces is an advantage.\nStrong attention to detail with the ability to manage large volumes of product data accurately.\nProficient in Microsoft Excel or Google Sheets.\nExcellent organisational and communication skills 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