{"id":3703648,"url":"https://alion.io/job/epsilon-senior-site-reliability-engineer","title":"Senior Site Reliability Engineer","company":{"id":96564,"name":"EPSILON","domain":"epsilon.black","url":"https://alion.io/company/epsilon-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Chef","optional":false},{"name":"Configuration Management","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"Bash","optional":true},{"name":"Bitbucket","optional":true},{"name":"CentOS Stream","optional":true},{"name":"Chaos Engineering","optional":true},{"name":"ElasticSearch","optional":true},{"name":"Grafana","optional":true},{"name":"Kibana","optional":true},{"name":"Logstash","optional":true},{"name":"MySQL","optional":true},{"name":"Nagios","optional":true},{"name":"PostgreSQL","optional":true},{"name":"PowerShell","optional":true},{"name":"Prometheus","optional":true},{"name":"Python","optional":true},{"name":"Red Hat","optional":true},{"name":"ServiceNow","optional":true},{"name":"Terraform","optional":true},{"name":"Ubuntu","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-11-03T17:28:13Z","employer_posted_date":null,"last_verified_at":"2026-11-03T17:28:13Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Overview\n\nAbout Business Unit:\n\nAt the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.\n\nRole Overview\n\nEpsilon is seeking a Senior Site Reliability Engineer to help build, operate, and evolve highly scalable, resilient, and secure cloud platforms supporting critical enterprise applications. As part of a large-scale cloud transformation initiative, you will partner closely with Engineering, DevOps, Platform, and Security teams to establish reliability practices, improve operational excellence, and ensure systems meet performance, availability, and scalability objectives.\n\nThis is a hands-on technical leadership role requiring deep expertise in cloud infrastructure, Kubernetes, observability, incident management, and reliability engineering. You will drive technical decisions, influence engineering practices, and help teams design systems that are resilient by design.\n\nClick here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.\n\nResponsibilities\n\nDesign and implement reliability strategies for distributed systems running across AWS and GCP.\nDefine and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability metrics.\nBuild and enhance observability solutions using monitoring, logging, tracing, and alerting platforms.\nLead incident response, root cause analysis, and postmortem processes to improve system reliability.\nCollaborate with engineering teams to improve system performance, resiliency, scalability, and operational readiness.\nAutomate operational processes and reduce toil through engineering solutions.\nGuide teams on reliability-focused architecture decisions, capacity planning, and non-functional requirements.\nExperience with configuration management and automation tools (e.g., Ansible, Puppet, Chef).\nStrong experience with Linux system administration including user management, file systems, networking, and performance tuning.\nExperience managing containers and orchestration (Docker, Kubernetes) is a plus.\nFamiliarity with monitoring and logging tools (Nagios, Prometheus, Grafana, ELK stack).\nExperience with databases such as MySQL, PostgreSQL, or equivalent tools.\nDevelop and enforce system standards, automation practices, and recommend improvements to enhance performance and reliability.\nInstall, configure, and maintain commercial and open-source applications on Linux operating systems (e.g., RHEL, CentOS, Ubuntu).\nManage and support BAU (Business As Usual) operational activities.\nHandle ServiceNow incidents, requests, and change tickets.\nPerform Linux operating system troubleshooting and issue resolution.\nConduct root cause analysis (RCA) for incidents and service disruptions.\nEnsure infrastructure stability, reliability, and service availability.\nDrive automation initiatives to improve operational efficiency and reduce manual effort.\nCollaborate with cross-functional teams to support enterprise infrastructure and platform services.\nMonitor system health, performance, and capacity using observability and monitoring tools.\nExecute OS patching activities across Linux servers and hybrid infrastructure environments.\nDrive vulnerability remediation efforts to address security findings and compliance requirements.\nCoordinate with application owners and stakeholders for patch validation and deployment activities.\nEnsure adherence to security, compliance, and operational standards.\nAutomate routine operational tasks using , Python, Ansible, Terraform, Bitbucket, PowerShell, ELK Stack, Shell / Bash Scripting.\nMonitor system health, performance, availability, and capacity using enterprise monitoring and observability platforms.\nSupport cloud and on-premises infrastructure across AWS, Azure, GCP, VMware, and enterprise data centre environments.\nDrive continuous service improvements through automation, standardization, and proactive problem management\nManage the complete ELK (Elasticsearch, Logstash, Kibana) platform lifecycle, including deployment, upgrades, maintenance, capacity planning, and decommissioning.\nDesign, develop, and maintain Kibana dashboards, visualizations, alerts, and reporting solutions for infrastructure, security, and operational monitoring.\nEnsure log ingestion, retention, performance optimization, data availability, and platform reliability across the ELK ecosystem.\nTroubleshoot and resolve issues related to Elasticsearch clusters, Logstash pipelines, and Kibana dashboards.\nHands-on experience with Dell and HPE server hardware troubleshooting, health checks, firmware management, and diagnostics using iDRAC, iLO, and vendor management tools.\n\nQualifications\n\nBachelor's degree in computer science or related field (or equivalent experience).\nMinimum of 5+ years of experience in Linux system administration or IT infrastructure.\nExperience with databases such as MySQL, PostgreSQL, or equivalent tools.\nExperience working across multiple operating systems with strong emphasis on Linux platforms.\nRelevant certifications preferred:\nRed Hat Certified System Administrator (RHCSA) or Engineer (RHCE)\nLinux+ or equivalent\nVMware or cloud certifications (AWS, Azure) are a plus\nPython, Ansible, Terraform, Bitbucket, PowerShell, ELK Stack, Shell Scripting (Bash, Python comparable languages.\n\nSet Yourself Apart With\n\nExperience supporting large-scale cloud migration or modernization programs.\nExpertise in incident management and production operations for high-availability systems.\nExperience implementing chaos engineering or resilience testing practices.\nRHEL/AWS/AZURE/GCP certifications.\nExperience working in Agile, DevOps, or DevSecOps environments.\n\nAdditional Information\n\nEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.\n\nEpsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.\n\nOur pillars aren't just words. They're how we show up every day.\n\nPeople centricity: We focus on employee well-being in an environment where colleagues truly care about each other.\nCollaboration: We work together, support one another, and collectively achieve goals.\nGrowth: There are endless opportunities for growth through learning, development and career advancement.\nInnovation: We drive progress through cutting-edge solutions and forward-thinking approaches.\nFlexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.\n\nOur values guide us to create value for our clients, our people and consumers.\n\nAct with integrity\nWork together to win together\nInnovate with purpose\nRespect all voices\nEmpower with accountability\n\nThese pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.\n\nEpsilon is an Equal Opportunity Employer.\n\nEpsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.","description_format":"text","description_chars":8654,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising"],"lifecycle":[{"event":"open","at":"2026-11-03T20:09:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":28,"reasons":["seen:4","velocity","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/epsilon-senior-site-reliability-engineer","json_url":"https://alion.io/job/epsilon-senior-site-reliability-engineer.json","meta":{"generated_at":"2026-11-08T18:15:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38276,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96564},"rest":"https://alion.io/mcp/rest/get_company?id=96564"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fepsilon-senior-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fepsilon-senior-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fepsilon-senior-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/epsilon-senior-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fepsilon-senior-site-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3703648}},{"tool":"search_jobs","arguments":{"company":"epsilon.black","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3703648},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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