{"id":1093465,"url":"https://alion.io/job/epta-finland-french-speaking-customer-support-specialist","title":"French Speaking Customer Support Specialist","company":{"id":708709,"name":"Epta Finland","domain":"epta-finland.com","url":"https://alion.io/company/epta-finland","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":99,"open_postings":77,"ghost_share":0,"stale_share":0.26,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-21T14:51:16Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-24T01:10:23Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Join Epta International BSC as an French-Speaking Customer Support Specialist!\nAre you passionate about helping people and ready to build a global career?\nAt Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.\nWe’re now expanding our team and building an French-speaking Customer Support Team. Whether you already have experience or you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.\nWhat You’ll Do\nProvide top-quality support to our French-speaking customers via phone and email\nManage service requests, schedule maintenance visits, and coordinate technician activities\nLog and track cases accurately in our internal systems\nCommunicate effectively with colleagues, subcontractors, and clients to ensure smooth operations\nCollaborate across shifts to keep everything running seamlessly\nWhat Makes You a Great Fit\n Near-native skills in French, with at least intermediate English\nStrong communication and problem-solving skills\nOrganized, detail-oriented, and proactive - even in busy moments\nComfortable working in a dynamic, multinational environment\nProficient with MS Office (Excel & Outlook); Salesforce experience is a plus\nFresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most\nWorking hours within the Aftersales team:\nMonday to Friday - 8.00am-18.00pm (8 hours)\nWe want you to feel valued from day one. That’s why we offer:\nA permanent position with a growing, future-focused company\nA modern workplace in the center of Budapest\nAn international environment with innovative tools and fresh ideas\nCompetitive salary\nAnnual gross HUF 770,780 cafeteria\nAn additional day of annual leave for your birthday\nOne paid day per year for company-organized volunteering activities\nEmployee referral bonus program\nEyeglass reimbursement\nPeer-to-peer reward system with gifts and vouchers\nFlexible home-office options to support a healthy work-life balance\nReal opportunities to grow your career from day one\nWhy Join Us\nAt Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career - all while contributing to a more sustainable future.\nIf you’re ready to take the next step in your career journey, we’d love to meet you!\nApply now and become part of Epta’s success story.","description_format":"text","description_chars":2597,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":["Annual leave","Cafeteria"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-21T16:14:12Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:4","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/epta-finland-french-speaking-customer-support-specialist","json_url":"https://alion.io/job/epta-finland-french-speaking-customer-support-specialist.json","meta":{"generated_at":"2026-09-24T04:40:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}