{"id":3641629,"url":"https://alion.io/job/eqplus-technical-consultant","title":"Technical Consultant","company":{"id":4497029,"name":"EQPlus","domain":null,"url":"https://alion.io/company/eqplus","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pretoria, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DLP","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-01T07:00:16Z","employer_posted_date":null,"last_verified_at":"2026-11-01T07:00:16Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Title: IT Technical Consultant (Aftersales & Retail Applications) Area: PT/TSMC - Aftersales / Retail Support Reporting Environment: Retail and Aftersales IT application landscape supporting dealer operations and company business users.\nRole Classification\nIT Technical Consultant (Aftersales & Retail Applications) \nFocus Areas \nSirius\nDLP\nEVA\nVEGA\nAlice IAM\nContract interfaces\nContract reporting\nContract reconciliation\nContract lifecycle support\nKey Business Stakeholders\nWorks closely with:\nEnterprise Architect\nRetail & Customer Services IT Manager\nAftersales business users\nDealer administrators\nVEGA Central Support\nXENTRY support teams\nPrimary Functional Ownership\nSirius\nDLP\nEVA\nVEGA\nAlice IAM\nContract interfaces\nContract reporting\nContract reconciliation\nContract lifecycle support\nKey Technical Competencies\n\nService & Maintenance Contract Systems\n\nResponsible for:\n\nContract administration\nContract reconciliation\nProvision corrections\nContract activation support\nContract lifecycle management\nContract discrepancy investigations\nBusiness areas supported:\nCustomer Services\nAccounting\nDealer Network\nAftersales Operations\n\nSystems & Applications\nAdvanced Functional Support\n\nSirius\n\nDLP\nEVA\nVEGA\nAlice IAM\nUser & Dealer Support\nXENTRY access\nWIS access\nUser provisioning\nAuthentication issues\nRole administration\n\nIntegration Support\n\nStrong operational exposure to:\n\nSirius ? DLP\nDLP ? EVA\nDLP ? VEGA\nInterface monitoring\nInterface failures\nBatch processing\nContract synchronization\nData consistency validation\nThis puts him closer to:\nApplication / Integration Support\nthan traditional end-user support.\n\nDatabase & Reporting\n\nPL/SQL\n\nQuerying contract records\nValidating pricing\nInvestigating processing issues\nRunning updates\nProducing month-end reports\nKey deliverables:\nK1 processing\nCosting reports\nContract reporting\nData load activities\n\nIdentity & Access Management\n\nMarket Administrator responsibilities include:\nAlice IAM\n\nOwnership includes:\nDealer user administration\nJob role management\nProfile assignment\nUser authorization\nAccess troubleshooting\nSupporting:\nSouth Africa\nBotswana\nNamibia\nZimbabwe\nZambia\nEswatini\nOperational Responsibilities\nDaily\nContract investigations\nUser support\nContract support\nDealer support\nIncident management\nInterface monitoring\nData validation\nEscalation handling\nWeekly\nIncident review\nInterface monitoring\nBackup verification\nProduction support\nMonthly\nSirius month-end\nData loads\nK1 processing\nCosting report generation\nRelease support\nTesting validation\nTechnical Classification\n40% Business Systems Support\nContract processes\nCustomer Services\nAccounting interaction\nAftersales process support\n35% Application Support\nEVA\nVEGA\nSirius\nDLP\n15% Integration Support\nInterfaces\nBatch processing\nData synchronization\n10% Identity Management\nAlice\nDealer access management\nTools & Systems Referenced\nArea Systems\nDealer Platforms\nXENTRY Portal\nUser Management\nAlice\nKnowledge & Warranty\nWIS, VEGA, EVA\nSupport Tools\nDQP, CSM\nData Platforms\nSIRIUS, DLP\nIntegration Services\nI55 Interfaces\nService Management\nServiceNow Retail Queues\nEmail updated CV's to [Email Address Removed]\n Desired Skills: \n Aftersales\n Sirius\n DLP\n VEGA\n 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