{"id":3748117,"url":"https://alion.io/job/equality-diversity-and-inc-credit-controller","title":"Credit Controller","company":{"id":2037232,"name":"Equality, Diversity and Inc","domain":"porthosp.nhs.uk","url":"https://alion.io/company/porthosp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portsmouth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32073,"max":39043,"currency":"GBP","period":"year","gross":null,"usd_annual":52148},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Outlook","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-11-04T09:35:08Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T23:57:50Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.\nThe single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.\n This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.\nNHS Band 5 Salary: £32,073 - £39,043 per annum\nHours Per Week: Full time 37.5 hrs\nContract Type: Permanent\nLocation Base: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN OR\nSt Mary's Hospital, The Apex Centre, St Cross Business Park, Newport, Isle of Wight, PO30 5XW\nThe Credit Controller supports the Financial Accountant in delivering the Trust’s financial and operational objectives. The primary focus of the role is credit control, ensuring timely and accurate income collection and effective management of the Trust’s debtor accounts. The post holder consults with Finance colleagues, budget holders, and service managers to support effective income management and debt recovery. They will maintain regular contact with external customers, NHS Shared Business Services (SBS) and other NHS bodies to resolve queries and ensure timely payment of invoices. The post holder supports internal and external audit processes and contributes to continuous improvement of credit control procedures.\nJob responsibilities\nAssisting the Financial Accountant in all matters relating to the recovery of sales Income from both NHS and Non-NHS organisations, Health Insurance Companies, Individuals and other miscellaneous entities.\nWorking closely with NHS Shared Business Services (SBS) who are the Trust’s outsourced Debt Management Contractor.\nChasing debt personally in conjunction with SBS and adding notes onto the SBS system.\nResponsible for providing recommendations and instructions to External Debt Collection companies and reviewing portals.\nLiaising with the Overseas, Pharmacy Trading and Private Patients Teams to maximise recovery.\nLiaising with SBS, Customers and Billing Team to resolve invoice queries which may be preventing customers paying our sales invoices in a timely manner.\nChasing debt and logging debtor notes onto the Oracle system in conjunction with SBS.\nTo be responsible for all reports on debt management\nAssist in the compilation, distribution and recording of responses/disputes from NHS organisations relating to the income & debtor statements as part of the ‘Agreement of Balances’ exercise required by the Department of Health & Social Care.\nTo alert the Financial Accountant of any current practices that compromise our ability to maintain the integrity and accuracy of the accounting ledger. This will include assisting in the development of comprehensive procedure notes for each key area of the system.\nTo develop an extensive knowledge on how to use the Oracle Financial System to be able to provide guidance to Oracle users.\nPoint of contact for salary overpayments so that payment plans are in line with Trust Policy.\nAttend debt management meetings with SBS to discuss key issues.\nWe are seeking someone who will have basic accounting skills, excellent communication skills and a willingness to be proactive and drive the debt collection process with limited supervision.\nThe post holder should possess a good working knowledge of MS Word, PowerPoint, Excel and Outlook, have excellent organisational skills and be flexible and adaptable at work to meet competing priorities.\nFor an informal chat, please contact Laura Barnes, Financial Accountant,  or telephone 01983 811099 ext 6274.\nFor full job details and person specifications please refer to enclosed job description.\n Essential\nThe post holder is required to have basic knowledge of health service financial management, Information analysis\nRelevant high level business qualification and/or equivalent NHS work experience\nBasic accounting skills and forecasting skills\nEvidence of communication skills with non-financial managers on financial issues\nDesirable\nStudying towards CCAB/CIMA qualification, have equivalent experience in a degree in a relevant subject\nExperience\nEssential\nExperience of working as a credit controller\nDesirable\nExperience of working within an NHS Trust \nSkills & Knowledge\nEssential\nFull working knowledge of MS Word, PowerPoint, Excel, Access and Outlook \nAbility to interpret and present complex, sensitive, contentious or technical information in a user-friendly and understandable manner. \nBeing flexible and adaptable at work to meet competing priorities. \nKnowledge of Financial Accounting procedures and requirements within the NHS. \nExcellent organisational skills \nExcellent analytical skills \nExcellent communication skills, both written and oral \nNegotiation and influencing skills. \nDesirable\nDetailed knowledge of relevant technical accounting requirements \n The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.\nWe welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.\nFor more information, please see our People and OD Strategy 2026\nSmoke Free Policy:\nAll of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.\nOur goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.","description_format":"text","description_chars":6679,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Higher Education","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-11-04T14:13:43Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":3,"expected_fill_days":13,"reasons":["conf:1","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":52148,"is_top_pay":false},"html_url":"https://alion.io/job/equality-diversity-and-inc-credit-controller","json_url":"https://alion.io/job/equality-diversity-and-inc-credit-controller.json","meta":{"generated_at":"2026-11-09T00:46:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1715,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2037232},"rest":"https://alion.io/mcp/rest/get_company?id=2037232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequality-diversity-and-inc-credit-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequality-diversity-and-inc-credit-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequality-diversity-and-inc-credit-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equality-diversity-and-inc-credit-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequality-diversity-and-inc-credit-controller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3748117}},{"tool":"search_jobs","arguments":{"company":"porthosp.nhs.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3748117},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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