{"id":3460081,"url":"https://alion.io/job/equality-diversity-and-inc-elearning-clerical-support-apprentice","title":"ELearning Clerical Support Apprentice","company":{"id":2037232,"name":"Equality, Diversity and Inc","domain":"porthosp.nhs.uk","url":"https://alion.io/company/porthosp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portsmouth, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Microsoft Office","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-29T09:13:58Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T15:54:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.\nThe single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.\n This vacancy is only open for applications for internal applicants from Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust\nBand 2: £25,272 per annum\nContract Type: Permanent\nFull time hours: 37.5 per week\nWork Base: Queen Alexandra Hospital, Southwick Hill Road, Cosham, Portsmouth, PO6 3LY\nAre you tech-savvy, organised, and eager to help others learn? We are looking for an enthusiastic E-Learning Clerical Support Apprentice to join our dynamic team. This isn’t just a job, it’s a launchpad for your career in eLearning and library science.\nThe Opportunity\nWe sit at the heart of the Trust’s knowledge sharing. As an apprentice, you will be the \"face\" of our eLearning services, acting as the bridge between healthcare professionals and the digital tools they need to save lives.\nYou will gain hands-on experience in a professional, supportive environment, helping staff across the Trust (including MOD and Equans partners) access vital training. Under the guidance of the eLearning Technologist, you will develop specialised skills in both eLearning technology and library science.\nWhat You’ll Be Doing\nBe the Digital Guide: Act as the first point of contact for staff, helping them navigate platforms like ESR and Clinical Skills.net with a friendly, professional touch.\nMaster New Systems: Learn the ins and outs of online learning databases and provide basic training and troubleshooting for Trust staff.\nSupport Trust Induction: Play a key role in welcoming new starters by helping with the setup, execution, and troubleshooting of induction sessions.\nLevel Up Your IT Skills: Become an expert in Microsoft Office and gain a foundational understanding of course design and platform maintenance.\nCollaborate & Create: Work alongside the eLearning Technologist to design training guides, update webpages, and suggest fresh ideas to improve our working procedures.\n Library Support: Gain experience in a library setting by assisting customers at the front desk (issue desk) with a wide variety of enquiries.\nWho You Are\nA People Person: You enjoy helping others and can communicate clearly and kindly via phone, email, and in person.\nTech-Curious: You have a natural interest in IT and are eager to learn how digital learning platforms function.\nOrganised: You can manage a busy inbox, maintain calendars, and keep track of training data effectively.\nA Team Player: You are ready to pitch in, share ideas, and grow professionally through feedback and hands-on experience.\nWhy Join Us?\nCareer Development: Gain a recognised qualification .\nExpert Mentorship: You will not be doing this alone. You will receive dedicated support and guidance from senior staff every step of the way.\nReal Impact: Your work directly supports the development of the healthcare professionals who keep our community healthy.\nCareer Progression: Develop a broad toolkit of skills that are highly valued across the NHS.\nPlease see attached Job description for additional information.\n Essential\n5 GCSEs (or equivalent) at Grade 4/C or above, specifically including English Language.\nCustomer Service: Proven experience working in a customer-facing environment.\nTechnical Familiarity: Previous experience in a role that involves regular use of computers.\n The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.\nWe welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.\nFor more information, please see our People and OD Strategy 2026\nSmoke Free Policy:\nAll of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.\nOur goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.","description_format":"text","description_chars":5217,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Higher Education","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-29T13:33:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/equality-diversity-and-inc-elearning-clerical-support-apprentice","json_url":"https://alion.io/job/equality-diversity-and-inc-elearning-clerical-support-apprentice.json","meta":{"generated_at":"2026-10-30T17:44:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6416,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2037232},"rest":"https://alion.io/mcp/rest/get_company?id=2037232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequality-diversity-and-inc-elearning-clerical-support-apprentice"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequality-diversity-and-inc-elearning-clerical-support-apprentice"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequality-diversity-and-inc-elearning-clerical-support-apprentice"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equality-diversity-and-inc-elearning-clerical-support-apprentice\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequality-diversity-and-inc-elearning-clerical-support-apprentice"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3460081}},{"tool":"search_jobs","arguments":{"company":"porthosp.nhs.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3460081},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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