{"id":3203256,"url":"https://alion.io/job/equifax-process-engineer-intermediate","title":"Process Engineer - Intermediate","company":{"id":4816,"name":"Equifax","domain":"equifax.com","url":"https://alion.io/company/equifax","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5668},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false}],"status":"closed","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T19:47:11Z","board_verified":false,"closed_at":"2026-10-29T19:47:11Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"The Process Engineer - Intermediate leads end-to-end process transformation across the organization. By applying statistical analysis and lean engineering methodologies, this role bridges current operational capabilities with technology-driven future states. Primary responsibilities include conducting feasibility studies, assessing process maturity, identify inefficiencies, execute root cause analysis, lead the implementation phase and establish metrics to quantify realized benefits.\nWhat you’ll do\nAssess the feasibility of process improvement opportunities following a multidimensional approach, including but limited to financial (costs and expected benefits), technical, and compliance aspects.\nPrioritize process improvement opportunities by creating inventories and evaluating the maturity level.\nDesign and document new processes outlining their scope, steps, actors, systems, inputs, processing actions, outputs, quality, metrics, etc.\nDescribe the current state of a process (as-is) by mapping workflows (end to end) at different levels of abstraction and performing data analysis to specify process attributes such as AHT, UPH, SLAs, and task categories.\nIdentify process inefficiencies and make tech-enabled proposals by applying fittable methodologies such as Six Sigma, Total Quality Management (TQM), Lean, Kaizen, Kanban, Agile, BPM, and techniques oriented to analyze capacity, eliminate bureaucracy, focus on value-added activities, eliminate duplication, simplify, reduce cycle times, decrease errors, improve the customer experience, reduce manual steps (automation) and accelerate the revenue capturing.\nPerform internal and external benchmarks oriented to identify and apply good business practices that can lead to efficiencies.\nPeriodically evaluate existing metrics and KPIs and propose new ones as required.\nLead the implementation of proposed solutions by coordinating with business and technical teams.\nDigitally transform business processes by promoting the usage of technology, including AI.\nTrack the benefits realization of process improvement initiatives.\nReport process improvement outcomes to stakeholders regularly.\n What experience you need\nUniversity degree in Industrial Engineering\n2+ years of process improvement experience in the services industry.\nProficient in English oral and written (B2+)\n2+ years of Hands-on practice experience using the Lean Six Sigma methodology and statistical analysis.\nWhat could set you apart\nASQ Green Belt or Black Belt certification\nKnowledge about Digital Transformation, including RPA/AI\nScrum Certification\nPrimary Location:\nCRI-SabanaFunction:\nFunction - Project, Program and Process ManagementSchedule:\nFull time","description_format":"text","description_chars":2696,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Data & Analytics","Financial Services","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-24T10:27:32Z"},{"event":"close","at":"2026-10-29T19:47:11Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/equifax-process-engineer-intermediate","json_url":"https://alion.io/job/equifax-process-engineer-intermediate.json","meta":{"generated_at":"2026-11-02T10:07:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14045,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4816},"rest":"https://alion.io/mcp/rest/get_company?id=4816"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequifax-process-engineer-intermediate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequifax-process-engineer-intermediate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequifax-process-engineer-intermediate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equifax-process-engineer-intermediate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequifax-process-engineer-intermediate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3203256}},{"tool":"search_jobs","arguments":{"company":"equifax.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3203256},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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