{"id":2029361,"url":"https://alion.io/job/equiniti-client-reporting-manager","title":"Client Reporting Manager","company":{"id":1770527,"name":"Equiniti","domain":"equiniti.com","url":"https://alion.io/company/equiniti","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Crawley, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":418},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T13:47:35Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-11T17:49:55Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Management Level\nFEQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers.\nRole Summary\nEQ Retirement Solutions are looking for a Client Reporting Manager.\nAs a Client Reporting Manager, you will lead a team responsible for maintaining and reconciling client account records, ensuring compliance with tax requirements, and producing management reports and annual accounts for a portfolio of clients. You will provide technical guidance, support team development, and liaise with clients to meet service needs.\nThis role requires strong pensions accounting expertise, attention to detail, and the ability to manage multiple client relationships and SLAs effectively.\nCore Duties/Responsibilities\nThe successful candidate will be responsible for the following:\nTeam Leadership: Line manage accounting staff, set objectives, review development plans, and drive engagement.\nFinancial Reporting: Draft pension scheme financial statements and annual reports in line with legislation and best practice; prepare periodic financial and management reports.\nAudit & Compliance: Facilitate audits, manage audit planning, ensure compliance with financial controls and quality standards, and coordinate AAF audit responsibilities.\nPayments & Reconciliations: Authorise payments, review reconciliations, and oversee banking platform administration and mandates.\nTax & Regulatory Reporting: Prepare/review SA970 tax returns, quarterly tax accounting, and ONS returns; ensure timely HMRC submissions.\nClient Support: Handle escalations, provide technical guidance, and maintain strong client relationships.\n Technical Expertise: Act as SME for pensions accounting, VAT, AFT, SORP, FRS102, and system implementations (SunSystems). Deliver technical training and maintain departmental SOPs.\nProjects & Process Improvement: Lead remediation projects, manage client onboarding/exits, oversee system upgrades, and implement process improvements.\nResource & People Management: Plan resources, liaise with HR and recruitment, mentor senior staff, and manage performance reviews.\nCross-Team Collaboration: Build relationships across operations, treasury, and professional advisers; represent EQ Retirement Solutions at PRAG.\nThe duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform.\nSkills, Capabilities and Attributes\nThe ideal candidate will have the below skills, capabilities and attributes essential or preferred.\nQualified or qualified by experience.\nQualified accountant or equivalent experience.\nStrong pensions accounting knowledge and accounts production skills.\nExcellent communication, numeric, and interpretation skills.\nAbility to translate legislation into service delivery and maintain client relationships.\nProficient in Microsoft Office and accounting systems (SunSystems, DREAM).\nExperience with complex investments and external pensions services.\nSecurity clearance required (UK residency for past 5 years).\nCommunication & Collaboration\nAccuracy & Attention to Detail\nTrusted & Dependable\nCritical Thinking & Problem Solving\nTechnical Strength in Pension Accounting\nWhat We Offer\nSave For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%\nHealth and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.\nEmployee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.\nFlexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.\nTime Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.\nWinning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.\nLearning & Development - Investment in LinkedIn Learning for all colleagues. \nEqual Opportunity Statement\nWe are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \nPlease note any offer of employment is subject to satisfactory pre-employment screening checks.","description_format":"text","description_chars":4981,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Hotels & Resorts","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-10-07T13:47:35Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.785,"p_room":0.945,"age_days":2,"expected_fill_days":7,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/equiniti-client-reporting-manager","json_url":"https://alion.io/job/equiniti-client-reporting-manager.json","meta":{"generated_at":"2026-10-11T19:52:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7167,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770527},"rest":"https://alion.io/mcp/rest/get_company?id=1770527"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequiniti-client-reporting-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequiniti-client-reporting-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequiniti-client-reporting-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equiniti-client-reporting-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequiniti-client-reporting-manager"}]}