{"id":1347800,"url":"https://alion.io/job/equiniti-process-executive-banking-services-administrator","title":"Process Executive (Banking Services- Administrator)","company":{"id":1770527,"name":"Equiniti","domain":"equiniti.com","url":"https://alion.io/company/equiniti","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-06-04T00:00:00Z","employer_posted_date":"2026-06-04","last_verified_at":"2026-10-27T01:17:55Z","board_verified":true,"closed_at":null,"days_open":145,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":144},"description":"Management Level\nIRole summary\nThe Banking Services (BS) team provides EQ Group with operational management of banking relationships, payment and banking platforms and channels, including the governance and maintenance of bank accounts.\nA Process Executive supports the effective day-to-day delivery of Banking Services operations by completing a range of defined, primarily procedural activities in line with established processes, controls, and Service Level Agreements (SLAs). The role contributes to the smooth running of core banking operations such as payment processing, account maintenance, transaction monitoring, and query resolution, ensuring accuracy, compliance, and adherence to EQ policies and regulatory requirements.\nWorking with a moderate level of supervision, the Process Executive applies documented procedures and prescribed guidelines to analyse and resolve routine issues, escalating non-standard items in line with governance and escalation frameworks. The role supports the maintenance of accurate operational documentation, controls, and records, and contributes to operational stability and risk mitigation through consistent execution of agreed processes.\nThe Process Executive works collaboratively with colleagues, managers and internal stakeholders to ensure operational activities are delivered effectively, progress is communicated appropriately, and service standards are met.\nPerformance is assessed through achievement of objectives, demonstration of EQ Values and Behaviours, accuracy and quality of work, adherence to governance and regulatory requirements, contribution to team SLA and KPI outcomes, audit results, and client and shareholder feedback.\nThe role is contractually office-based, with limited flexibility within contracted hours subject to business needs. Overtime is not typically required except in exceptional circumstances. Job-share, condensed, or reduced hours may be considered in exceptional cases.\nKey Responsibilities:\nKnowledge & Learning\nDemonstrates working knowledge and practical experience within own discipline, applying this effectively to a range of mainly straightforward operational and administrative tasks.\nContinues to build knowledge of the organisation, its customers, systems, policies, and processes through experience, training, and self-learning.\nDelivery & Task Execution\nDelivers work reliably and accurately in line with documented procedures, service level expectations, and quality standards.\nPerforms a range of defined, primarily procedural assignments, following established processes with consistency.\nProblem Solving & Decision Making\nUses prescribed guidelines, policies, and procedures to analyse issues and resolve problems within defined parameters.\nExercises sound judgement for routine matters and escalates non-standard or higher-risk issues appropriately in line with governance requirements.\nAutonomy & Supervision\nOperates with a moderate level of guidance and supervision, managing own workload effectively while knowing when to seek support or direction.\nWorks autonomously within established processes and controls.\nGovernance & Risk Awareness\nDemonstrates a governance-driven approach, ensuring procedures are followed, approvals obtained where required, risks mitigated, and policies adhered to.\nMaintains awareness of regulatory, compliance, and escalation requirements relevant to the role.\nProfessional Behaviour & Collaboration\nEmbodies EQ Values and Behaviours; professional, dependable, proactive, and committed to personal development.\nCommunicates clearly and effectively, verbally and in writing, with internal and external stakeholders as required.\nWorks collaboratively within the team and shows flexibility to support broader team objectives where appropriate.\nTime, Tools & Quality Management\nDemonstrates effective time management and organisational skills, managing multiple tasks and competing priorities.\nMaintains consistently high levels of accuracy, attention to detail, and quality.\nDevelops and maintains effective PC skills, including Excel, Word, and Outlook, to support operational delivery and reporting.\nContinuous Improvement\nShows commitment to Operational Excellence by contributing to continuous improvement of processes and personal performance within own area of responsibility.\nWe are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment issubject to satisfactory pre-employment screening checks.","description_format":"text","description_chars":4684,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-27T17:30:15Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.103,"p_room":0.28,"age_days":144,"expected_fill_days":18,"reasons":["conf:52","velocity","win:tail","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/equiniti-process-executive-banking-services-administrator","json_url":"https://alion.io/job/equiniti-process-executive-banking-services-administrator.json","meta":{"generated_at":"2026-10-27T03:37:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3044,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770527},"rest":"https://alion.io/mcp/rest/get_company?id=1770527"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequiniti-process-executive-banking-services-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequiniti-process-executive-banking-services-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequiniti-process-executive-banking-services-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equiniti-process-executive-banking-services-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequiniti-process-executive-banking-services-administrator"}]}