{"id":2639804,"url":"https://alion.io/job/equiniti-senior-administrator","title":"Senior Administrator","company":{"id":1770527,"name":"Equiniti","domain":"equiniti.com","url":"https://alion.io/company/equiniti","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-23T05:54:15Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Worthing, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":68},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-15T18:35:05Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-23T20:20:38Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Management Level\nHEQ Share Plan Services - Operations\nEQ is the UK’s leading employee share plan provider, successfully managing the key events associated with approved and discretionary award- and option-based plans. Our core products include SAYE, SIP, GSPP, Executive and Discretionary plans, and Fund Management.\nEmployee share plans are recognised by issuers as a force for good, creating shareholder alignment, strengthening employee engagement and generating wealth for all. EQ’s well-established Share Plans Operations team also delivers complementary services that meet participants’ needs, including trading, settlement, nominee services, investment choices such as ISAs, and foreign exchange.\nExecutive Share Plan\nThe Premier Services team delivers share plan services to a high-profile customer base, ranging from Executive Board members to senior-level employees. Supporting approximately 69,000 participants with awards valued at around £6 billion, the team serves key decision-makers who expect consistently accurate, timely and high-quality service delivery.\nRole Summary\nAs a Senior Administrator, you will undertake a range of activities to support the delivery of complex, high-profile Executive and Discretionary share plan operations. Working closely with colleagues across the wider Premier team, you will help ensure that all work is completed accurately, on time and in line with client expectations.\nCore Duties/Responsibilities\nPrepare trades using established templates, incorporating client-specific requirements and ensuring timely execution in line with policy.\nPrepare and issue accurate post-trade client reports in accordance with each client’s bespoke requirements.\nSupport the settlement of Executive and Discretionary trades, including share allocations and payments to clients and participants.\nLiaise with clients, Client Relationship Managers, payroll providers, third-party brokers, registrars, trusts and internal teams to coordinate settlement instructions, monitor progress and resolve queries.\nManage your workload to meet client SLAs and regulatory requirements, escalating any risk to delivery promptly to the Team Leader.\nWork closely with brokers to ensure stock is delivered accurately and in a controlled manner, recognising the high-value and high-profile nature of transactions.\nComplete complex manual calculations, including tax and liability calculations, accurately and within required timescales.\nRespond professionally and promptly to share plan queries from senior executives.\nCoordinate with internal teams to submit trade instructions, book foreign exchange contracts in EQ Pay and issue contract notes to participants.\nComplete rectification activity across multiple platforms and work with teams including EQX and IT to investigate reconciliation breaks and resolve them within agreed deadlines.\nPrepare and reconcile outgoing files for client payroll and HR teams, ensuring all bespoke processes are followed and related queries are resolved.\nEnsure data transferred between core operating systems is complete, accurate and timely, investigating reconciliation differences and duplicate payments where identified.\nMonitor GBP and foreign-currency tax and proceeds payments to clients and participants, including booking foreign exchange, maintaining beneficiary details in EQ Pay and reconciling dispatched funds.\nInvestigate failed or rejected payments, obtain and validate bank details, and arrange onward or manual payments in line with policy.\nInvestigate cash and stock reconciliation queries, working with Reconciliations, Custody Cash and CASS Oversight teams to resolve breaks and arrange required funding or stock provisions in line with CASS and COBS requirements.\nProvide timely information to support the reporting of operational losses and breaches, and contribute to corrective and preventive action activity where required.\nMonitor dividend record dates, ensure stock is received by the due date and arrange provisions with internal teams where required.\nInvestigate dividend market claims, identify the relevant participant and prepare any required cheque or BACS payments.\nSupport the successful onboarding of new clients, processes and services into the team.\nMaintain awareness of the EQ Escalation Policy and escalate risks, issues and incidents through the appropriate channels.\nUndertake other reasonable duties as requested by the leadership team.\nSkills, Capabilities and Attributes\nSelf-motivated, proactive and able to use initiative while maintaining focus in a fast-paced environment.\nStrong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines.\nConfident communicating with internal stakeholders, clients and customers at all levels, with appropriate support and guidance.\nStrong verbal and written communication skills.\nStrong attention to detail and a consistent commitment to accuracy.\nGood numerical skills, with the confidence to complete and check complex calculations.\nAbility to work confidently both independently and collaboratively as part of a team.\nA clear understanding of excellent customer service and a commitment to delivering positive customer outcomes.\nAbility to remain calm, focused and delivery-orientated when working under pressure.\nEnthusiasm for learning and a commitment to contributing to a culture of continuous improvement.\nGood working knowledge of Microsoft Office, particularly Excel.\nConfident using AI and digital tools responsibly to improve efficiency and quality.\nKnowledge of share plans and internal systems, including Sirius, Centive, Xanite, Optitrade and EQ Pay, would be advantageous, although full training can be provided\nEqual Opportunity Statement\nWe are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. \nPlease note any offer of employment is subject to satisfactory pre-employment screening 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now","p_open":1,"p_active":0.881,"p_room":0.945,"age_days":7,"expected_fill_days":18,"reasons":["conf:29","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/equiniti-senior-administrator","json_url":"https://alion.io/job/equiniti-senior-administrator.json","meta":{"generated_at":"2026-10-24T00:57:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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