{"id":2564107,"url":"https://alion.io/job/equinix-senior-software-engineer-cmdb","title":"Senior Software Engineer CMDB","company":{"id":7655,"name":"Equinix","domain":"equinix.com","url":"https://alion.io/company/equinix","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":48000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":139},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"Anomaly Detection","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-14T21:32:41Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T01:56:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who are we?\nEquinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, lifeand planet.\nA place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity toshape their future.\nHelp us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you-because when you feel valued, you’re empowered to do your best work.Job Summary\nThe Senior CMDB Developer is responsible for designing, developing, and optimizing the enterprise Configuration Management Database (CMDB) within ServiceNow. This role ensures high-quality, reliable, and scalable configuration data that powers ITSM, ITOM, SAM, APM, and automation initiatives.\nThis position requires strong technical expertise, architecture thinking, and hands-on development across CMDB, Discovery, Service Mapping, and integrations, along with ownership of data governance, health, and lifecycle management.\nKey Responsibilities\n1. CMDB Architecture & Development\nDesign and maintain CMDB data models (CSDM aligned), CI class structures, and relationships\nDevelop and enhance ServiceNow CMDB using:Business Rules, Script Includes, Flow Designer, UI Policies\n\nConfigure and maintain Discovery, Service Mapping, and CMDB Workspace\nImplement lifecycle states, CI governance rules, and automation\n2. Discovery, Service Mapping & Integrations\nBuild and maintain Discovery patterns, schedules, probes, and MID server configurations\nIntegrate CMDB with enterprise systems (e.g., SCCM, Intune, AWS, Azure, monitoring tools)\nDefine Identification & Reconciliation Engine (IRE) rules and normalization processes\nEnsure trusted system-of-record integration and deduplication strategies\n3. Data Quality & CMDB Health\nMonitor and improve CMDB health KPIs:Completeness, correctness, compliance\n\nImplement:Data certification\nDuplicate CI detection\nReconciliation automation\n\nConduct root cause analysis for data issues and drive corrective actions\n4. Governance & Process Alignment\nDefine and enforce:CI naming conventions\nData standards and policies\nLifecycle and ownership models\n\nAlign CMDB with ITIL processes:Incident, Change, Problem, Asset lifecycle\n\nPartner with ITSM, ITOM, SAM, APM, Security teams for cross-domain alignment\n5. Automation & Innovation\nIdentify and implement automation opportunities:CI onboarding\nData reconciliation\nService mapping enrichment\n\nNow Assist for CMDB: Enable AI-driven or rule-based CMDB operations (e.g., duplicate detection, anomaly detection).\nPredictive Intelligence & AIOps: Integrating the CMDB with ITOM Predictive Intelligence to proactively identify configuration anomalies, duplicates, and data gaps.\nAI-Driven Service Graph Connectors: Leveraging automated data ingestion pipelines that use ML to map third-party data into the CMDB accurately.\n6. Stakeholder Collaboration\nWork with:Infrastructure teams (compute, storage, network, cloud)\nApplication owners and architects\nAsset and procurement teams\n\nTranslate business requirements into scalable CMDB solutions\nProvide technical leadership and mentoring to junior developers\nEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.\nEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.\nWe use artificial intelligence in our hiring process. Learn morehere .\n\nThis posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.","description_format":"text","description_chars":4352,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Network Interconnect"],"lifecycle":[{"event":"open","at":"2026-10-14T21:32:41Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/equinix-senior-software-engineer-cmdb","json_url":"https://alion.io/job/equinix-senior-software-engineer-cmdb.json","meta":{"generated_at":"2026-10-15T11:57:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18384,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7655},"rest":"https://alion.io/mcp/rest/get_company?id=7655"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequinix-senior-software-engineer-cmdb"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequinix-senior-software-engineer-cmdb"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequinix-senior-software-engineer-cmdb"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equinix-senior-software-engineer-cmdb\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequinix-senior-software-engineer-cmdb"}]}