{"id":2547311,"url":"https://alion.io/job/equinix-senior-software-engineer-sam","title":"Senior Software Engineer SAM","company":{"id":7655,"name":"Equinix","domain":"equinix.com","url":"https://alion.io/company/equinix","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":139},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-14T17:09:33Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T01:56:11Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who are we?\nEquinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, lifeand planet.\nA place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity toshape their future.\nHelp us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you-because when you feel valued, you’re empowered to do your best work.Job Summary\nThe ServiceNow Developer specializing in Software Asset Management (SAM) is responsible for developing and implementing software asset management solutions within the ServiceNow platform. This role involves collaborating with stakeholders to enhance software asset management processes, ensuring compliance with licensing agreements, and optimizing software usage across the organization.\nResponsibilities\nDevelopment and Configuration: Configure and maintain ServiceNow SAM Pro publisher packs\nIntegration: Integrate ServiceNow SAM Pro with SaaS publisher portals through out-of-the-box and custom integrations to improve usage data availability for license reconciliation\nEntitlement Upload: Manage and support software entitlement uploads in ServiceNow SAM Pro, including preparing and validating entitlement data from purchase orders, contracts, publisher portals, and procurement records. Ensure accurate mapping to software models using publisher part numbers, normalized publisher/product/version/edition details, license metrics, quantities, contract references, and effective dates\nCompliance Position Generation: Configure, execute, and troubleshoot ServiceNow SAM Pro reconciliation processes to generate accurate software compliance positions. Validate discovered installation and usage data, normalization results, software models, license metrics, allocations, downgrade/upgrade rights, and publisher-specific rules before reconciliation \nReporting and Analytics: Create and maintain standard and performance analytics dashboards and reports to provide insights into software asset utilization, compliance status, and optimization opportunities\nWorkflow Development: Design and develop efficient workflows that streamline processes and enhance user experience\nCollaboration: Work closely with the technical architect and product owner to align product vision, technical feasibility, and implementation strategies\nTesting and Quality Assurance: Conduct unit testing, system testing, and user acceptance testing (UAT) to ensure data quality and functionality of developed solutions\nDocumentation: Develop and maintain comprehensive documentation for SAM technical implementations and configurations to ensure knowledge transfer and compliance\nPerformance Monitoring: Monitor the performance of SAM solutions and make recommendations for improvements to enhance efficiency and effectiveness \nParticipation in Agile Ceremonies: Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Contribute to the continuous improvement of the Agile process by providing insights and feedback based on user experiences and testing outcomes\nAdherence to Code Development Standards: Ensure that all development work adheres to established coding standards and best practices. Engage in code review processes to provide and receive constructive feedback and ensure that code quality meets organizational standards\nQualifications\nBachelor's degree in computer science, Information Technology, or a related field\n4+ years of experience in ServiceNow development, and a strong command over SAMPro Module, including configurations, scripting, workflows, and tables\nExperience with ServiceNow Discovery, Rest API’s, OOB integrations, IntegrationHub and related applications\nExperience and command over software licensing and license compliance position creation\nExcellent analytical, problem-solving, and organizational skills\nStrong communication and collaboration skills, with the ability to work effectively in a team environment\nRelevant certifications (e.g., ServiceNow Certified Application Developer) are a plus\nEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.\nEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.\nWe use artificial intelligence in our hiring process. Learn morehere .\n\nThis posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.","description_format":"text","description_chars":5344,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Network Interconnect"],"lifecycle":[{"event":"open","at":"2026-10-14T17:09:33Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/equinix-senior-software-engineer-sam","json_url":"https://alion.io/job/equinix-senior-software-engineer-sam.json","meta":{"generated_at":"2026-10-15T18:57:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28721,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7655},"rest":"https://alion.io/mcp/rest/get_company?id=7655"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequinix-senior-software-engineer-sam"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequinix-senior-software-engineer-sam"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequinix-senior-software-engineer-sam"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equinix-senior-software-engineer-sam\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequinix-senior-software-engineer-sam"}]}