{"id":3424102,"url":"https://alion.io/job/equitable-bank-fraud-analyst-cards","title":"Fraud Analyst - Cards","company":{"id":449783,"name":"Equitable Bank","domain":"equitablebank.ca","url":"https://alion.io/company/eq-bank-equitable-bank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":190},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T17:56:43Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T19:22:17Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Fraud Analyst - Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage inbound calls and assist clients to ensure potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. They will provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with EQ Bank’s fraud program and standards to ensure compliance as well as support trending, analysis and insights generation.\nMain Activities:\nProvides input and develops recommendations for process and customer service improvements.\nMonitors inbound fraud queue and service our clients.\nMonitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.\nSupports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.\nDocuments actions and information found throughout the investigation to develop and maintain account/case files.\nAnalyzes data and information to provide insights and recommendations.\nExecutes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.\nProvides notification, information and instructions to internal/external stakeholders related to incidents as necessary.\nCompletes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.\nBroader work or accountabilities may be assigned as needed.\nLet's Talk About You !\nPost secondary education\n2+ years’ experience in Fraud and/or Risk Management in the Financial Industry\n2+ years’ customer service experience within the Financial Industry\nAdvanced Microsoft Office (Word, Excel, etc.) skills.\nKnowledge of fraud monitoring tools and techniques.\nKnowledge of internet, emerging online payment methods and vulnerabilities\nProcess and detail oriented\nExcellent time management skills\nExcellent communication and interpersonal 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