{"id":4157728,"url":"https://alion.io/job/equitable-bank-payouts-administrator","title":"Payouts Administrator","company":{"id":449783,"name":"Equitable Bank","domain":"equitablebank.ca","url":"https://alion.io/company/eq-bank-equitable-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":81,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-06T20:25:52Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-12T11:13:25Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Work\nThe incumbent is responsible for all activities related to facilitating payout requests, including the accurate calculation of prepayment charges, preparation of payout statements, and follow-up to obtain full and/or shortfall payout funds.\nThe Core Responsibilities!\nPrepare payout statements accurately within the specified turnaround timeframe.\nUpdate prepayment charge reference rates into applicable platforms as required.\nHandle inbound phone calls and emails from solicitors/notaries/financial institutions regarding payout and discharge/assignment inquiries.\nConduct timely follow-up to obtain all past due payout funds. When necessary, reactivate mortgages and initiate collection for outstanding balances.\nDiligently complete collection activity to obtain payout shortfalls.\nWork with Renewals and Internal Refinance teams to retain mortgages.\nUnderstand and follow policies, guidelines, and procedures.\nLet's Talk About You!\nComplete a diploma program in a related discipline or minimum of 2 years in a related field.\nKnowledge of mortgages.\nStrong math and analytical skills.\nStrong attention to detail.\nAbility to meet tight deadlines.\nAbility to balance multiple high-risk priorities simultaneously.\nStrong organization skills.\nSuperior interpersonal and communication skills - written and oral.\nExcellent customer service skills.\nTeam oriented.\nIntermediate excel skills.\nExperience with MS Office Suite (Outlook, Word, Excel)","description_format":"text","description_chars":1450,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Digital Banks & Neobanks","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-11-12T11:13:25Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":49,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-12T12:49:40Z"},"pay":null,"html_url":"https://alion.io/job/equitable-bank-payouts-administrator","json_url":"https://alion.io/job/equitable-bank-payouts-administrator.json","meta":{"generated_at":"2026-11-12T12:49:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26500,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449783},"rest":"https://alion.io/mcp/rest/get_company?id=449783"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequitable-bank-payouts-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequitable-bank-payouts-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequitable-bank-payouts-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equitable-bank-payouts-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequitable-bank-payouts-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4157728}},{"tool":"search_jobs","arguments":{"company":"equitablebank.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4157728},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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