{"id":1150196,"url":"https://alion.io/job/equitable-bank-senior-servicenow-engineer","title":"Senior ServiceNow Engineer","company":{"id":449783,"name":"Equitable Bank","domain":"equitablebank.ca","url":"https://alion.io/company/eq-bank-equitable-bank","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":106000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-09-22T19:38:03Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-19T04:00:25Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"The Work\nThe Senior ServiceNow Engineer will be a part of Equitable Bank’s ServiceNow Centre of Excellence. The primary responsibilities of this role will include designing, developing, and supporting ServiceNow applications, workflows, catalog items, integrations, and the platform in general.\nThe Senior ServiceNow Engineer is responsible for leading the design, development, and delivery of major ServiceNow features and modules. This role operates with some degree of autonomy, owning feature-level solutions and driving technical excellence within the team.\nThe Senior Engineer also mentors junior engineers and administrators and works collaboratively with all team members while enforcing best practices within the platform. The incumbent will also collaborate across teams to ensure robust, scalable, and maintainable ServiceNow solutions that align with business needs and regulatory requirements.\nThe Core Responsibilities!\nFeature Ownership & Delivery\nLead the design, development, and implementation of complex ServiceNow features, modules, and integrations.\nOwn feature delivery from requirements gathering through deployment, ensuring quality and reliability.\nCollaborate with business stakeholders, project managers, and implementation partners to translate business needs into technical solutions.\nTechnical Expertise & Best Practices\nServe as a subject matter expert in ServiceNow development, configuration, and integration.\nEnforce coding standards, design patterns, and best practices within the team.\nConduct code reviews and provide technical guidance to peers and junior engineers.\nMentorship & Collaboration\nMentor and support the development of junior engineers and administrators, fostering a culture of learning and continuous improvement.\nCollaborate with cross-functional teams, including system administrators, business analysts, and external vendors, to deliver integrated solutions.\nParticipate in requirement gathering sessions and clarify technical risks and impacts.\nOperational Excellence\nSupport release management, including application rollouts and upgrades.\nMonitor and troubleshoot production issues, ensuring timely resolution and communication with business units.\nPrepare clear technical documentation for system designs, configurations, and user guides.\nContinuous Improvement\nStay current with ServiceNow platform updates, industry trends, and emerging technologies.\nProactively identify opportunities to improve system performance, reliability, and maintainability.\nConfiguration Management\nSupport initiatives involving Service Mapping and CMDB/CSDM, contributing to configuration management and service modeling efforts as needed.\nAssist with the implementation or optimization of ServiceNow modules related to IT operations and service management, leveraging knowledge of Service Mapping and CSDM principles when required.\nAssist with the configuration, management, and day-to-day operations of the platform.\nLet's Talk About You!\nAt least 4 years' experience as a ServiceNow Developer, with demonstrated progression in scope and impact.\nBachelor’s degree in Computer Science or equivalent experience.\nExperience with Service Mapping and CMDB/CSDM is an asset; ability to contribute to related projects when required.\nProficiency in JavaScript, HTML, CSS, REST/SOAP web services, XML, JSON, and database concepts.\nPreferred certifications: Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or equivalent.\nStrong analytical, problem-solving, and debugging skills.\nExcellent verbal and written communication skills.\nProven ability to mentor and collaborate in a fast-paced, team-oriented environment.\nCommitment to high-quality, precise work and continuous learning.","description_format":"text","description_chars":3746,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Digital Banks & Neobanks","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-09-23T17:25:00Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":0.9,"age_days":26,"expected_fill_days":53,"reasons":["conf:1","stale_co","velocity","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/equitable-bank-senior-servicenow-engineer","json_url":"https://alion.io/job/equitable-bank-senior-servicenow-engineer.json","meta":{"generated_at":"2026-10-19T06:04:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3762,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449783},"rest":"https://alion.io/mcp/rest/get_company?id=449783"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequitable-bank-senior-servicenow-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequitable-bank-senior-servicenow-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequitable-bank-senior-servicenow-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equitable-bank-senior-servicenow-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequitable-bank-senior-servicenow-engineer"}]}