{"id":2044225,"url":"https://alion.io/job/equummedical-patient-access-coordinator","title":"Patient Access Coordinator","company":{"id":673901,"name":"Equum Medical","domain":"equummedical.com","url":"https://alion.io/company/equummedical","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brentwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2025-09-09T18:47:31Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-25T11:21:20Z","board_verified":true,"closed_at":null,"days_open":410,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":410},"description":"Position Summary:\nThe Patient Access Coordinatorprovides administrative and communication support to the Virtual Care Center team, ensuring smooth coordination of physician calls, accurate documentation in the medical record, and efficient clerical operations. This role requires familiarity with healthcare workflows, strong organizational skills, and the ability to communicate clearly and professionally with physicians, clinical staff, and patients.\nKey Responsibilities:\nClerical & Administrative Support\nPerform general clerical duties including data entry, scanning, filing, and record maintenance.\nMaintain accurate, organized, and confidential patient and operational records.\nSupport the day-to-day administrative needs of the Virtual Care Center team.\nCall Management & Physician Communication\nReceive incoming calls from physicians, advanced practice providers, and other healthcare professionals.\nIdentify the purpose of the call and promptly route or delegate to the appropriate physician or team member.\nMaintain a calm, professional demeanor while managing multiple incoming calls.\nDocumentation\nAccurately document all relevant information from calls into the designated medical record system in accordance with organizational policies and regulatory standards.\nEnsure timely and complete updates to patient charts as directed by clinical staff.\nCoordination & Support\nCollaborate with the Virtual Care Center team to ensure efficient workflows and timely communication.\nEscalate urgent calls or patient concerns immediately to the appropriate clinical leader.\nSupport quality and performance improvement initiatives within the Virtual Care Center.\nQualifications:\nHigh school diploma or equivalent required; additional training or coursework in healthcare administration preferred.\nMinimum 1-2 years of experience in a healthcare setting, preferably in a unit secretary, clerical, call center, or administrative role.\nFamiliarity with medical terminology and healthcare workflows required.\nProficient in Microsoft Office Suite and electronic medical record (EMR) systems.\nStrong verbal and written communication skills with a focus on clarity, professionalism, and active listening.\nAbility to multitask, prioritize work, and remain composed in a fast-paced environment.\nCommitment to maintaining confidentiality and adhering to HIPAA regulations.\nCore Competencies:\nCommunication: Clear, professional, and timely interactions with physicians, staff, and patients.\nAttention to Detail: Accurate data entry and documentation.\nTeamwork: Works collaboratively to support Virtual Care Center operations.\nProblem-Solving: Quickly identifies the appropriate routing for physician calls.\n Customer Service: Maintains a positive and helpful approach in all interactions.","description_format":"text","description_chars":2780,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Patient Monitoring"],"lifecycle":[{"event":"open","at":"2026-10-07T19:02:09Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.155,"p_room":0.28,"age_days":410,"expected_fill_days":27,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/equummedical-patient-access-coordinator","json_url":"https://alion.io/job/equummedical-patient-access-coordinator.json","meta":{"generated_at":"2026-10-25T11:29:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16625,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673901},"rest":"https://alion.io/mcp/rest/get_company?id=673901"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fequummedical-patient-access-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fequummedical-patient-access-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fequummedical-patient-access-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/equummedical-patient-access-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fequummedical-patient-access-coordinator"}]}