{"id":3645256,"url":"https://alion.io/job/equus-workforce-solutions-receptionist-20-hours-weekly","title":"Receptionist (20 hours weekly)","company":{"id":2409230,"name":"Equus Workforce Solutions","domain":"equusworks.com","url":"https://alion.io/company/equusworks","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pittsburgh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T17:55:05Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-11T10:03:57Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.\n Manages customer flow within the center\nGreets customers, reviews systems and information customers provide to ensure they are connected to staff onsite for appointments and other activities to meet their needs\nCollects information from customers and scans into the system\nCoordinates with department leads to ensure customers are seen timely and that their needs are met .\nTracks customer wait times and makes recommendations for improvement Implements processes to continuously improve customer service\nEnters and/or updates customer information in specified system at each visit\nMay make referral of customers to other providers, as needed to meet individual needs\nProvides and or coordinates for the provision of accommodations to serve customers, including language accommodations\nTranslates or interprets for customers as needed (or arranges for such services)\nOversees the reception areas.\nEnsures that required posters in in required languages are in place, that customer materials are well-stocked at all times, and that reception area(s) are welcoming to customers and others\nParticipates as part of the center's overall customer service team to communicate issues and resolve any barriers to providing quality customer service\n High School Diploma or equivalent\nFour years direct customer service experience in a clinical or social service environment\nExperience in a fast-paced, team environment that is performance driven\nExceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques\nExcellent organizational skills and strong attention to detail\nExperience with publicly-funded programs; TANF experience preferable\nExperience in assessing the need for and making reasonable accommodations for customers \nKnowledge of laws and regulatory requirements related to program responsibilities \nAbility to use various electronic systems to carry out duties and responsibilities\n Starting Hourly Salary: $20/hr\nAll your information will be kept confidential according to EEO guidelines.\nEquus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.\nWhen you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.\nAPM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.\nAPM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. 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