{"id":1711282,"url":"https://alion.io/job/erbrains-it-solutions-crm-technical-consultant","title":"CRM Technical Consultant","company":{"id":3808987,"name":"ERBrains IT Solutions","domain":"erbrains.com","url":"https://alion.io/company/erbrains-it-solutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ASP.NET Core","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Copilot Studio","optional":false},{"name":"GitHub","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Postman","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"SoapUI","optional":false},{"name":"SQL","optional":false},{"name":"Swagger","optional":false},{"name":"Wireshark","optional":false}],"status":"live","first_seen_at":"2026-09-22T03:52:10Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-23T22:41:32Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"About Us\nJoin the digital revolution with ERBrains Business Solutions, where we are driving business transformation and shaping the future of digital innovation. With over a decade of Microsoft Gold Competency in IT Service Management, we deliver ERP Consulting, Implementation, and Managed Services across Microsoft Dynamics 365, Microsoft Azure, and Cloud Consulting.\nOur strong team of 120+ professionals is spread across India, Dubai (UAE), and the USA, helping enterprises achieve operational excellence through cutting-edge Microsoft technologies.\nPosition: CRM/ CE Technical Consultant - Microsoft Dynamics 365 CE/CRM\nExperience: 4+ years\nLocation: Bangalore, Karnataka, India\nKey Qualifications & Skills\n7+ years of hands-on experience in Microsoft Dynamics 365 CE/CRM implementation, customization & support.\nStrong expertise in Model-Driven Apps, Canvas Apps, Power Pages.\nProficiency in Plugins, Integration MUST\nHands on Custom Workflows, Custom Actions, JavaScript, PCF Controls.\nExperience in Power Automate (flows, approvals, BPFs) and Copilot Studio.\nHandson experience with complex integrations using APIs, Azure Logic Apps, middleware, or custom connectors.\nStrong knowledge of On-Premises (IFD) and D365 Online environments.\nProficiency in C#, ASP.NET, SQL Server, JavaScript, and OOP concepts.\nExperience in Power BI reporting.\nProficiency in solution architecture, data migration, and performance optimization.\nExperience with Azure DevOps pipelines for CI/CD, ALM best practices, and automated deployments.\nFamiliar with tools: Azure DevOps, Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, SVN, Jira, Confluence.\nProficiency with Microsoft Visual Studio, XRM Toolbox, CRM REST Builder, Ribbon Workbench.\nExperience with Web API and consuming third-party APIs using plugins and workflows.\nExpertise with Plugin Registration Tool for CRM customization and deployment.\nExcellent communication and client-facing skills, including international client engagement.\nMicrosoft Dynamics 365 and Power Platform certifications (preferred).\n\nKey Responsibilities:\nSolution Design & Development\nAnalyze client requirements and translate them into technical specifications.\nConfigure and customize D365 CE applications (entities, forms, views, dashboards, roles).\nDevelop and enhance solutions using Plugins, Workflows, Custom Actions, JavaScript, and PCF Controls.\nBuild and optimize Model-Driven Apps, Canvas Apps, and Power Pages.\nDesign reusable frameworks and components for faster delivery.\n\nIntegrations & Power Platform\nDesign and deliver complex integrations with external systems (APIs, Azure Logic Apps, middleware).\nAutomate processes using Power Automate (flows, approvals, and BPFs).\nBuild intelligent customer experiences using Copilot Studio and AI-driven capabilities.\nConsume third-party APIs via plugins and workflows, ensuring secure and reliable communication.\n\nData & Reporting\nDesign and optimize data models, migrations, and cleansing activities.\nCreate advanced reports using SSRS, FetchXML, and Power BI.\nEnsure scalability, governance, and security of data across environments.\n\nDeployment & DevOps\nManage solution packaging, deployments, version control, and lifecycle management.\nImplement Azure DevOps pipelines for CI/CD, ensuring automated builds, tests, and deployments.\nUtilize tools such as Postman, Swagger, Fiddler, Wireshark, SoapUI, TFS, GitHub, and SVN for testing, debugging, and version control.\nFollow ALM practices to maintain reliability and efficiency across environments.\nSupport both on-premises and cloud deployments.\n\nClient Engagement & Delivery\nConduct workshops, requirement sessions, and demos for client stakeholders.\nSupport clients during UAT (User Acceptance Testing) and post-go-live phases.\nProvide end-user and admin training to maximize adoption.\nAct as a trusted advisor by recommending optimizations and enhancements.\n\nTeam Collaboration & Leadership\nCollaborate with functional consultants, architects, and project managers for seamless delivery.\nConduct code reviews, mentor junior consultants, and enforce best practices.\nPrepare and maintain documentation: Technical Design Docs, Configuration Guides, Test Cases.\nActively participate in Agile ceremonies (sprint planning, scrums, retrospectives).\nWork with collaboration tools such as Jira and Confluence for agile delivery and documentation.\n\nSupport & Continuous Improvement\nProvide post-implementation technical support, troubleshoot production issues, and optimize performance.\nMonitor system health, identify bottlenecks, and implement proactive fixes.\nStay updated with new features in Dynamics 365, Power Platform, and Azure ecosystem to recommend upgrades.\nLeverage tools like XRM Toolbox, CRM REST Builder, and Ribbon Workbench to streamline administration and customization tasks.\n\nWhy Join ERBrains?\nOpportunity to work with global clients across multiple industries.\nExposure to cutting-edge Microsoft technologies and continuous learning.\nCollaborative culture with opportunities to mentor and grow.\nBe part of a 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