{"id":2876066,"url":"https://alion.io/job/ergo-next-insurance-office-manager","title":"Office Manager","company":{"id":45863,"name":"ERGO NEXT Insurance","domain":"nextinsurance.com","url":"https://alion.io/company/ergo-next-insurance","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":96,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Palo Alto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-19T18:23:51Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-06T11:37:43Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Location: Palo Alto, CA (onsite) \nNEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. \nSimply put, wherever you find small businesses, you’ll find NEXT.\nSince 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow-that’s where you come in. \nOur People & Facilities Team makes sure Next Insurance is a phenomenal place to work every day. We’re responsible for building, growing and developing the careers of the extraordinary people who work here. This will be a unique role supporting a hybrid workplace and overseeing day to day office operations in our Palo Alto, CA office. You will report to the Head of Workplace/Facilities and be a close partner to site leaders in Palo Alto. Our ideal candidate will have the desire to constantly learn new things, always be willing to help, possess a positive & collaborative spirit, and can thrive with little supervision. \nWhat You’ll Do:\nOversee and manage daily office operations to ensure efficiency, happiness, and productivity.\nActing as the face of the office and the point of contact with building management, internal employees & cross-functional partners \nCoordinate administrative activities, including managing vendor schedules, company meetings, onsite offsites, greeting and touring visitors/candidates, etc.\nExhibit supreme attention to detail to provide a sparkling workspace that's inviting and clean.\nEnsuring the office environment is on-brand and reflects the values of NEXT.\nCoordinate and execute engaging events like company milestones, weekly brunches, holiday parties, and surprise & delight moments.\nMaintain office supplies inventory and ensure proper stocking levels.\nHandle incoming and outgoing correspondence, including emails, Slacks, tickets, and occasional phone calls.\nSorting, routing mail to the proper department; sometimes scanning important claims or financial related materials.\nManage office budgets and expenses.\nAssist in People-related tasks such as tours, hosting visitors/candidates, and setting the tone to provide an uplifting office experience.\nImplement and maintain office policies and procedures to uphold organizational standards.\nCoordinate office maintenance and repairs, liaising with vendors and service providers.\nAssist in special projects as needed.\nOverseeing office moves, reshuffles, furniture placement, and upgrades to the built environment. \nPrep space as needed for specific meeting types (e.g. onsites, trainings, all-hands, partner meetings, events, etc.).\nWhat We Need:\nAssociates or Bachelor's degree in hospitality, human resources, facilities, or related fields preferred.\nMinimum 2 years experience as an office admin and/or manager or similar administrative role.\nExcellent organizational and multitasking skills with strong attention to detail.\nProficiency in Google Suite, Slack, and ticketing systems.\nStrong communication and interpersonal skills. \nAbility to work independently and collaboratively in a fast-paced environment.\nProblem-solving skills with a proactive and resourceful approach.\nAbility to maintain confidentiality and handle sensitive information with discretion.\nFlexibility to adapt to changing priorities and deadlines.\nMotivated with a passion for organization and administration\nAble to interface with executive leadership and be the face of the office.\nAble to be onsite 5 days a week during core business hours.\nUnstoppable Qualities: \nFamiliarity with People processes and basic accounting principles.\nSpace planning, workplace/facilities certification.\nNote on Fraudulent Recruiting\nWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. \nPlease note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @ nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. \nIf you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. \nThe range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.\nUS annual base salary range for this full-time position:\n$70,000—$95,000 USD\nDon’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.\nOne of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. 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