{"id":2531376,"url":"https://alion.io/job/ergomed-group-operations-manager-pv-technology","title":"Operations Manager (PV Technology)","company":{"id":16046,"name":"Ergomed Group","domain":"ergomedgroup.com","url":"https://alion.io/company/ergomedgroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-14T09:13:24Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T11:08:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Safety science and technology move forward here. So will you.\nPrudentia, a PrimeVigilance company, is where safety science meets technology. We advise pharmaceutical companies on the processes and systems behind clinical and post-marketing safety, from selecting and implementing safety databases to managed services, data migration and turnkey tools that close the gaps in leading safety platforms.\nIt is specialist, high-trust work, and it depends on people who love solving hard problems. We are a team of curious minds, problem-solvers and experts brought together by a shared commitment to patient safety and to doing meaningful work well. Our culture values kindness, flexibility, growth and belonging, and we back one another to keep learning.\nIf you want a role with purpose, room to grow and the chance to make a real difference, we would love to hear from you.\n The Operations Manager is responsible for optimizing resource planning, utilization, and operational delivery across consulting, implementation, managed services, and product development engagements. This role serves as the primary link between sales forecasts, project delivery, and workforce planning by ensuring the right resources are available to meet current and future client demands.\nRole and Responsibilities\nManage resource allocation across internal initiatives and client projects using the organization's resource management tools.\nBalance forecasted project demand with available resource capacity to ensure optimal staffing and utilization.\nMonitor current and future resource utilization, including billable and non-billable hours, and provide regular utilization reports to leadership.\nCollaborate with leadership to evaluate resource requirements, project timelines, and staffing strategies for upcoming client engagements.\nMaintain up-to-date resource skills and experience matrix to support effective project staffing.\nPartner with project managers to assign resources based on technical skills, experience, availability, and career development objectives.\nDevelop workforce forecasts and compare project pipeline demand against available capacity to identify resource gaps and hiring needs.\nWork closely with the Human Resources and Recruiting teams to identify staffing requirements, coordinate hiring activities, and build a qualified pipeline of employees and contractors.\nSupport onboarding activities by coordinating project-specific training and ensuring resources are prepared for client engagements.\nEnsure timely submission of timesheets and accurate billing information to support project financials and revenue recognition.\nUnderstand and support the organization's service offerings, including Consulting, System Implementations, Managed Services, and Product Development.\nSupport proposal development, resource planning, and contract preparation by providing staffing estimates and resource availability.\nDrive continuous process improvements in resource planning, operational reporting, and utilization management.\n Bachelor's degree in Business Administration, Information Technology, Life Sciences, Finance, HR or a related discipline.\n5+ years of experience in consulting, resource management, project operations or PMO.\nExperience in system implementation or consulting projects, preferably within the Life Sciences or Pharmacovigilance industry.\nExperience supporting process improvement, data migration, or enterprise implementation projects.\nStrong understanding of resource planning, capacity management, utilization forecasting, and workforce planning.\nExperience working with resource management and project management tools.\nExperience collaborating with Finance, Human Resources, Recruiting, and Delivery teams.\nFinance or project financial management experience is highly preferred.\nPreferred Qualifications\nPrior experience as a Pharmacovigilance (PV) Consultant or Operations Consultant.\nExperience with consulting services organizations or software implementation firms.\nKnowledge of project financials, revenue forecasting, and utilization reporting.\nExperience supporting global delivery teams and distributed resource models.\nDesired Skills\nAdvanced Microsoft Excel skills, including PivotTables, XLOOKUP/VLOOKUP, charts, dashboards, and forecasting.\nStrong analytical and problem-solving skills with the ability to interpret operational, resource, and financial data.\nResource planning and capacity management.\nResource utilization forecasting and reporting.\nWorkforce planning and resource allocation.\nProject operations and delivery support.\nCross-functional collaboration with leadership, Finance, HR, Recruiting, and project teams.\nFinancial and operational analysis.\nStakeholder management and relationship building.\nProcess improvement and operational efficiency.\nExcellent verbal and written communication and presentation skills.\nStrategic planning, forecasting, and execution.\nExcellent written and verbal communication skills with the ability to communicate effectively with global stakeholders.\nWhen you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.\nWe are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.\nQuality: we hold ourselves to the standard patients deserve. \nIntegrity and trust: we do the right thing, especially when it is hard. \nDrive and passion: we care about the outcome, because someone is waiting on it. \nAgility and responsiveness: we move quickly, because patients cannot wait. \nBelonging: everyone is welcome, and every voice counts. \nCollaborative partnerships: we go further by going together. \nWe look forward to welcoming your application.","description_format":"text","description_chars":5914,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Clinical Trial Services (CRO)"],"lifecycle":[{"event":"open","at":"2026-10-14T12:52:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/ergomed-group-operations-manager-pv-technology","json_url":"https://alion.io/job/ergomed-group-operations-manager-pv-technology.json","meta":{"generated_at":"2026-10-15T11:45:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18102,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":16046},"rest":"https://alion.io/mcp/rest/get_company?id=16046"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fergomed-group-operations-manager-pv-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fergomed-group-operations-manager-pv-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fergomed-group-operations-manager-pv-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ergomed-group-operations-manager-pv-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fergomed-group-operations-manager-pv-technology"}]}