{"id":1886206,"url":"https://alion.io/job/ericsson-account-manager-2","title":"Account Manager","company":{"id":56456,"name":"Ericsson","domain":"ericsson.com","url":"https://alion.io/company/ericsson","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":76,"open_postings":92,"ghost_share":0,"stale_share":0.946,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tibás, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-02T06:50:04Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-11T19:29:20Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Join our Team\nAbout this opportunity:\nEricsson invites you to join our team as an Account Manager in Costa Rica, with accountability for assigned account business, customer relationships, and sales opportunities with a leading telecom operator in the country. Your mandate is to expand profitable business, strengthen customer success, and position Ericsson as a trusted long-term partner across its portfolio.\nThis is an individual contributor role with broad commercial influence and accountability. Success will be measured through profitable growth, qualified pipeline and conversion, customer satisfaction, sales execution, delivery alignment, and sustained strategic relevance with the customer.\nWhat you will do:\nExecute the account strategy and develop trusted relationships with senior customer decision-makers and influencers.\nDevelop a deep understanding of the customer’s objectives, operating model, transformation agenda, buying process, and competitive context. \nLead end-to-end sales engagements from opportunity qualification through proposal, negotiation, contracting, and closure, and where assigned act as Account Commercial Responsible within Ericsson’s ways of working. \nIdentify, prioritize, and convert high-impact opportunities by leading and mobilizing the Core 3 and relevant cross-functional teams to deliver competitive, compliant, and profitable solutions. \nExecute the multi-year account growth plan across recurring business, expansion, upsell, and cross-sell opportunities, converting market, customer, competitor, and ecosystem insights into clear account priorities and actions. \nPosition Ericsson as the preferred partner for network evolution and digital transformation by connecting portfolio capabilities to customer outcomes. \nManage commercial performance for assigned opportunities and account scope, including revenue, profitability, cash flow, risk, business-case quality, and forecast accuracy.\nDemonstrate influence, ethics and values, commercial thinking, relationship building, and a strong focus on delivering results, while promoting safe ways of working\nThe skills you bring:\nProven account management experience in telecommunications, ICT, or B2B technology, supported by strong knowledge of the Costa Rican public and private operator landscape and experience working in international or regional environments. \nStrong commercial acumen across business-case development, pricing, profitability, contract principles, working capital, cash flow, and business-risk management. \nStrategic thinking and account-planning discipline, including stakeholder mapping, whitespace analysis, opportunity prioritization, and pipeline governance. \nConsultative and insight-selling capability, with the ability to connect Ericsson’s portfolio to customer outcomes, business value, total cost of ownership, and return on investment. \nExperience leading complex, multi-stakeholder sales engagements and supporting commercially sound negotiations and deal closure \nClear and compelling executive communication, storytelling, and sales presentation skills, with professional fluency in Spanish and English. \nHigh stakeholder engagement and agility in dynamic, ambiguous environments. \nDemonstrated ability to lead Core 3, cross-functional, and virtual teams through influence, without direct people-management authority.\nWhy join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\nWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.\nPrimary country and city: Costa Rica (CR) || San Jose\nReq ID: 790284","description_format":"text","description_chars":4390,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure","Network Equipment"],"lifecycle":[{"event":"open","at":"2026-10-05T02:36:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 85 · green card filings: 3","filings_12m":85,"filings_prev_12m":176,"green_card_filings_12m":3,"median_offered_wage_usd":122159,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.325,"p_room":0.55,"age_days":37,"expected_fill_days":26,"reasons":["conf:1","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/ericsson-account-manager-2","json_url":"https://alion.io/job/ericsson-account-manager-2.json","meta":{"generated_at":"2026-10-11T23:14:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14018,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56456},"rest":"https://alion.io/mcp/rest/get_company?id=56456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fericsson-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fericsson-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fericsson-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ericsson-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fericsson-account-manager-2"}]}