{"id":1816896,"url":"https://alion.io/job/ericsson-customer-project-manager","title":"Customer Project Manager","company":{"id":56456,"name":"Ericsson","domain":"ericsson.com","url":"https://alion.io/company/ericsson","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":80,"open_postings":79,"ghost_share":0,"stale_share":0.785,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kyiv, Ukraine"],"countries":["UA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5330},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T11:38:02Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-13T05:14:27Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Join our Team\nAbout the Role\n\nWe're looking for an experienced Customer Project Manager to join Ericsson. In this role, you'll take full accountability for project execution, driving delivery excellence while ensuring compliance, financial performance, and exceptional customer outcomes.\nYou'll work at the intersection of delivery and customer relationships - keeping projects on track, on budget, and aligned to both Ericsson's standards and our customers' expectations.\nYou'll be joining a team directly supporting the customers in Ukraine but also the projects in Ericsson EMEA Customer Unit SEE.\n\nWhat you will do:\nManage complex Network Management (OSS) projects from design through acceptance, ensuring timely and high-quality delivery \nCollaborate with local and global teams - internal and external - to meet project timelines, improve profitability, and drive continuous improvement through strong governance and project controls \nCapture and share best practices to help standardize and improve delivery processes across the organization \nFoster a collaborative, inclusive team environment and support the professional development of team members \nAct as the primary customer-facing point of contact, working with customer’s in Ukraine on a daily basis to maintain alignment, trust, and momentum throughout delivery\nSupport and lead customer trials and demos, ensuring they are delivered to the highest standard and reflect positively on Ericsson's capabilities\nIdentify, track, and manage project dependencies and risks, ensuring their impact on delivery is understood, mitigated, and communicated proactively\nOwn and manage change control processes, ensuring any changes to scope, cost, or timeline are properly assessed, agreed, and documented\nOwn financial performance, with a focus on protecting Unadjusted Margin targets\nMaintain data accuracy and produce reliable, conscientious reporting\nEnsure full compliance with legal, financial, data security, privacy, and Health & Safety (E+OHS) directives\nThe skills you bring:\n5+ years of experience as a Customer Project Manager with demonstrated success in Project Management (design through acceptance); experience with Tier 1 customers is a plus \nBachelor's degree in Engineering, Business, or a related field \nDemonstrated ability to lead teams by setting clear goals, developing talent, and delivering results \nStrong communication skills, with experience engaging stakeholders at both working and executive levels \nSolid understanding of project financials, team coordination, customer relationship management, and cross-functional collaboration \nExperience with OSS / Network Management Systems (ENM - Ericsson Network Management, ENIQ -Ericsson Network IQ Statistics) , Orchestration (EO- Ericsson Orchestrator), and SMO (Service Management and Orchestration / EIAP - Ericsson Intelligent Automation Platform, EIC - Ericsson Intelligent Controller) as mandatory and option with Core Network (CS, IMS, Packet Core, 5G), BSS (Business Support Systems), MW and RAN Deployment, Swap and Site Modernization and System Integration projects \nFamiliarity with Ericsson Sales and Delivery processes, tools, and deployment methodologies is an advantage \nWhy join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\nWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.\nPrimary country and city: Ukraine (UA) || Kiev\nReq ID: 790406","description_format":"text","description_chars":4243,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure","Network Equipment"],"lifecycle":[{"event":"open","at":"2026-10-04T01:18:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 85 · green card filings: 3","filings_12m":85,"filings_prev_12m":176,"green_card_filings_12m":3,"median_offered_wage_usd":122159,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-13T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.467,"p_room":0.55,"age_days":39,"expected_fill_days":32,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ericsson-customer-project-manager","json_url":"https://alion.io/job/ericsson-customer-project-manager.json","meta":{"generated_at":"2026-10-13T06:35:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10076,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56456},"rest":"https://alion.io/mcp/rest/get_company?id=56456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fericsson-customer-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fericsson-customer-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fericsson-customer-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ericsson-customer-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fericsson-customer-project-manager"}]}