{"id":4248552,"url":"https://alion.io/job/ericsson-junior-it-systems-automation-intern","title":"Junior IT Systems & Automation Intern","company":{"id":56456,"name":"Ericsson","domain":"ericsson.com","url":"https://alion.io/company/ericsson","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":86,"open_postings":127,"ghost_share":0.008,"stale_share":0.465,"repost_share":0.126,"time_to_fill_p50_days":35,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-11-12T16:41:32Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T19:45:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About this opportunity\nAre you passionate about IT systems, cloud technologies, automation and the transformative potential of Artificial Intelligence?\nWould you like to learn how complex IT infrastructures are configured, maintained and optimized to support business-critical services, while also exploring how AI, Agentic AI, Machine Learning and Large Language Models can enhance operations, decision-making and service delivery?\nWe are looking for a motivated Junior IT Systems & Automation Intern to join our team in Italy.\nIn this role, you will work alongside experienced IT professionals, supporting system configuration, integration, testing, troubleshooting and maintenance activities across IT platforms and cloud environments. You will also gain exposure to how AI-powered tools, intelligent automation and data-driven practices can improve operational efficiency, system observability, incident handling and customer support.\nYou will gain hands-on experience with the technologies and processes that ensure reliable, secure and efficient IT operations, while building awareness of how modern AI capabilities can be applied across infrastructure, service management and engineering workflows.\nThis internship is an excellent opportunity for students or recent graduates who are passionate about IT infrastructure, cloud computing, networking, automation and emerging AI technologies, and who want to develop practical technical skills within a global technology leader.\nWhat you will do\nAs an Junior IT Systems & Automation Intern, you will:\nGain exposure to the use of AI, Machine Learning and Large Language Model based solutions to improve knowledge access, operational efficiency, support processes and engineering productivity.\nExplore how Agentic AI concepts and intelligent assistants can support task orchestration, guided troubleshooting, service operations and workflow acceleration in complex IT environments.\nContribute to the automation of repetitive tasks through scripting, IT automation tools and, where relevant, AI-assisted workflows.\nSupport the analysis of operational data, logs and system performance indicators to identify trends, anomalies and improvement opportunities, including through AI-enabled insights.\nContinuously expand your knowledge of IT infrastructure, cloud technologies, software platforms, AI-driven operations and modern engineering practices.\nSupport the installation, configuration, integration and maintenance of IT systems, software platforms and infrastructure components.\nAssist with system monitoring, troubleshooting and the resolution of technical issues under the guidance of experienced professionals.\nSupport the handling of customer service requests and day-to-day IT operational activities.\nParticipate in system upgrades, updates and configuration changes, following established operational procedures.\nAssist with the preparation and execution of test cases to verify system functionality, configuration and integration.\nSupport IT project planning and coordination activities, including tracking milestones, deliverables and project progress.\nAssist in preparing technical documentation, project updates, operational procedures and activity reports, leveraging modern digital and AI-enabled productivity tools where appropriate.\nCollaborate with technical teams, project managers and other stakeholders to support the successful delivery of customer solutions.\nWhat this role is about\nThis internship provides practical experience in IT system operations, integration and infrastructure management within a collaborative technical environment, enriched by growing exposure to AI-enabled ways of working.\nYou will progressively develop your understanding of how IT systems and software platforms are configured, integrated, maintained and optimized, while also seeing how AI, ML and LLM-based capabilities can support monitoring, troubleshooting, documentation, automation and service improvement.\nThe role is ideal for someone who enjoys working with technology, is curious about how complex IT environments operate, is interested in the evolution toward intelligent and autonomous operations, and is motivated by solving technical challenges, collaborating with different teams and continuously learning.\nYou will bring\nInterest in Artificial Intelligence, Machine Learning, Large Language Models, intelligent automation or data-driven IT operations will be considered a strong plus.\nAwareness of how AI-powered copilots, conversational interfaces, search and knowledge systems or agent-based workflows can support engineering and service delivery activities will be appreciated.\nStrong interest in IT infrastructure, cloud computing, software platforms, networking technologies and emerging AI applications in enterprise IT.\nBasic knowledge of Linux, IP networking, databases, virtualization or scripting (Python, Bash or similar) will be considered an advantage.\nFamiliarity with cloud technologies such as AWS, Microsoft Azure, Google Cloud or container technologies (Docker, Kubernetes) will be considered a plus.\nInterest in IT project management, project coordination and technical service delivery.\nStrong analytical thinking and problem-solving skills.\nGood organizational skills and ability to manage priorities.\nCuriosity, initiative and a genuine willingness to learn.\nGood communication and teamwork skills.\nAbility to work effectively in an international and collaborative environment.\nGood command of written and spoken English.\nOngoing or recently completed university degree in Computer Engineering, Computer Science, Information Technology, Telecommunications Engineering, Management Engineering or a related field.\nWhat you will learn\nDuring the internship, you will gain hands-on experience in IT system configuration, integration, testing, troubleshooting, maintenance and operational support.\nYou will also gain exposure to modern IT infrastructure technologies, including cloud computing, virtualization, networking, software platforms, automation tools and AI-enabled operational practices.\nBy working alongside experienced professionals, you will develop an understanding of how AI, ML, LLMs and intelligent assistants can be applied in real enterprise environments to improve efficiency, accelerate knowledge work, support decision-making and enhance service quality.\nYou will also strengthen your understanding of IT project coordination and delivery processes, while building technical, analytical and organizational skills that are increasingly relevant in an AI-driven technology landscape.\nThis experience will help you build a solid foundation for a future career in IT systems, cloud operations, systems integration, intelligent automation, AI-enabled service management or technical project delivery.\nWhy join us\nAt Ericsson, you will be part of a global leader in communications technology, helping shape the future of connectivity and digital transformation.\nYou will work alongside experienced professionals in an international and collaborative environment, contribute to real customer projects and gain practical experience with modern IT systems, software platforms, cloud infrastructure and the evolving role of AI in enterprise operations.\nThis internship offers an excellent opportunity to develop your technical expertise, learn from industry experts and build a strong foundation for a successful career in IT systems, cloud computing, digital infrastructure and intelligent, AI-augmented ways of working.\nYou will join a company where innovation, continuous learning and emerging technologies such as AI, Agentic AI and automation are becoming increasingly important in shaping how teams operate, deliver value and support customers.\nWhy join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\nWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.\nPrimary country and city: Italy (IT) ||\nReq ID: 794621","description_format":"text","description_chars":8774,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure","Network Equipment"],"lifecycle":[{"event":"open","at":"2026-11-13T13:24:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":35,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-11-13T20:18:25Z"},"pay":null,"html_url":"https://alion.io/job/ericsson-junior-it-systems-automation-intern","json_url":"https://alion.io/job/ericsson-junior-it-systems-automation-intern.json","meta":{"generated_at":"2026-11-13T20:18:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40515,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56456},"rest":"https://alion.io/mcp/rest/get_company?id=56456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fericsson-junior-it-systems-automation-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fericsson-junior-it-systems-automation-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fericsson-junior-it-systems-automation-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ericsson-junior-it-systems-automation-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fericsson-junior-it-systems-automation-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4248552}},{"tool":"search_jobs","arguments":{"company":"ericsson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4248552},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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