{"id":1961376,"url":"https://alion.io/job/ericsson-senior-technical-authority-expert","title":"Senior Technical Authority Expert","company":{"id":56456,"name":"Ericsson","domain":"ericsson.com","url":"https://alion.io/company/ericsson","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":76,"open_postings":74,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"Java","optional":false},{"name":"JMeter","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Wireshark","optional":false}],"status":"live","first_seen_at":"2026-08-25T04:37:37Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-08T00:14:06Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Join our Team\nAbout This Opportunity\nEricsson is looking for an experienced and customer-focused VAS Operations & Support Engineer to provide 24x7 Operations and Maintenance (O&M), troubleshooting, defect management, testing, and deployment support for Value-Added Services (VAS) platforms and applications.\nWhat You Will Do\nProvide 24x7 O&M support for critical incidents and production issues, including rotational day and night shifts.\nMonitor applications, services, system health, and operational dashboards; perform regular health checks.\nHandle incidents and service requests in accordance with defined SLAs.\nTroubleshoot application, system, database, and integration-related issues using logs, traces, and monitoring tools.\nIdentify, analyse, reproduce, test, and deploy defects across LAB and Production environments.\nSimulate test scenarios, perform load testing, and analyse performance-related issues.\nPrepare TOLs, defect reports, operational reports, and troubleshooting documentation.\nTechnical Skills\nGood understanding of the VAS domain and associated products.\nHands-on experience with Unix/Linux, Python, and Java.\nExperience with SOAP, REST, Git, and CI/CD processes.\nExperience with JIRA, Splunk, AppDynamics, JMeter, and SQL Developer.\nGood knowledge of Docker, Kubernetes, and microservice application management.\nAbility to analyse Wireshark traces, application logs, and Java heap dumps.\nExperience in defect handling, reproduction, testing, load testing, hot-fix validation, and production deployment.\nKey Skills and Behaviours\nStrong analytical, troubleshooting, and problem-solving skills.\nCustomer-focused, self-motivated, and proactive.\nExcellent written and verbal communication and coordination skills.\nAbility to work effectively in a team, with minimal supervision, and within a matrix management environment.\nEducation and Experience\nBachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical discipline.\n4-15 years of experience in VAS Operations, Application Support, Troubleshooting, Defect Management, Testing, and Deployment.\nWhy join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\nWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.\nPrimary country and city: India (IN) || Noida\nReq ID: 789874","description_format":"text","description_chars":3135,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobile Networks","Telecom Infrastructure","Network Equipment"],"lifecycle":[{"event":"open","at":"2026-10-06T15:34:41Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.466,"p_room":0.36,"age_days":43,"expected_fill_days":25,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/ericsson-senior-technical-authority-expert","json_url":"https://alion.io/job/ericsson-senior-technical-authority-expert.json","meta":{"generated_at":"2026-10-08T01:45:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3068,"day_limit":5000,"remaining_today":1932,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56456},"rest":"https://alion.io/mcp/rest/get_company?id=56456"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fericsson-senior-technical-authority-expert"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fericsson-senior-technical-authority-expert"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fericsson-senior-technical-authority-expert"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ericsson-senior-technical-authority-expert\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fericsson-senior-technical-authority-expert"}]}