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You will also be responsible for receiving work orders from the Operator's Customer Care Center or Customer NOCs resolving them to the customer's satisfaction and providing meaningful status on repair and/or restoration activity to the Customer.\nYou will\nCustomer order handling Ericsson System Intakes.\nService Desk Processes.\nField Operations Dispatch Processes.\nService Operations Activities.\nProactive Customer services.\nYou will bring:\nFresh graduates from University with interest in support.\nGood English communication skills.\nIdeally to have Service Desk or Customer Service experience.\nKnowledge sharing and collaboration skills.\nTeam work skills.\nFollow instructions & procedures.\nExcel Intermediate skills.\nAble to turn shifts every 4 months and work on weekends.\nWhy join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.\nWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. 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