{"id":2968172,"url":"https://alion.io/job/erm-account-executive","title":"Account Executive","company":{"id":5956,"name":"ERM","domain":"erm.com","url":"https://alion.io/company/erm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":104,"ghost_share":0,"stale_share":0.673,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knoxville, United States","Rolling Meadows, United States","Pittsburgh, United States","Boston, United States","Philadelphia, United States","Charlotte, United States","New York, United States","Washington, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":59700,"max":69000,"currency":"USD","period":"year","gross":null,"usd_annual":69000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T07:57:13Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Account Executive (AE) serves as the primary day-to-day liaison between ERM MCA and its clients, building strong relationships and ensuring client needs are met through effective communication, project management and flawless execution. The AE owns project details from initiation through completion, coordinating internal teams and client stakeholders to deliver work on time, on budget and aligned with client objectives. The role requires a \"North Star\" mentality, maintaining focus on client success while proactively identifying opportunities to strengthen relationships and support business growth.\nResponsibilities\nClient Relationship Management\nServes as the primary point of contact for day-to-day client communications.\nBuilds and maintains strong client relationships founded on trust, responsiveness and accountability.\nKeeps clients informed of project status through weekly status reports, timelines, meetings, and other written or verbal communications.\nReceives and documents client briefings, feedback and approvals, ensuring information is communicated accurately to internal teams.\nUnderstands client business objectives and keeps agency teams informed about relevant client, industry and sustainability developments.\nSupports account growth by actively listening for new opportunities and identifying additional client needs.\nProject Management & Execution\nOwns project details from initiation through completion.\nCoordinates project timing, resources, budgets and deliverables across agency teams.\nCollaborates with internal teams to develop, maintain and adjust project schedules as priorities evolve.\nMaintains complete and accurate project documentation, including job setups, files, briefs, approvals and historical records.\nEnsures all projects are executed accurately, efficiently, on time and within budget.\nTracks projects through project management and agency systems, proactively addressing potential delays or issues.\nDemonstrates exceptional attention to detail and \"sweats the small stuff\" to ensure high-quality execution.\nAgency Coordination\nWorks closely with account leadership, creative, research, digital and production teams to move projects forward.\nKeeps internal teams informed of project status, client feedback and potential concerns.\nInitiates and prepares first drafts of creative briefs and project documentation.\nReviews work product prior to client delivery to ensure accuracy and alignment with project objectives.\nCoordinates client reviews and approvals for creative, production and project materials.\nFinancial Management\nSupports project budgeting, forecasting, billing and invoicing processes.\nReviews billing schedules and invoice descriptions for accuracy.\nMaintains client projections and assists with revenue forecasting.\nMonitors project budgets and alerts account leadership to potential scope, budget or timeline concerns.\nSupports change order development and scope management efforts.\nBusiness Development & Agency Representation\nIdentifies opportunities for account growth and additional agency services.\nSupports proposal and scope development efforts as requested.\nRepresents the agency at industry, client and community events.\nBuilds professional relationships that strengthen the agency's reputation and business development efforts.\nDaily Job Duties\nManage day-to-day account activities for assigned clients.\nMonitor and respond promptly to client emails, calls and requests.\nCoordinate project workflows, timelines and deliverables with internal teams.\nPrepare meeting notes, conference reports, status updates and client communications.\nTrack project progress and update schedules in agency project management systems.\nMaintain accurate records in project management and related agency platforms.\nReview client budgets, billing schedules and invoices for accuracy.\nPrepare first drafts of creative briefs, project briefs and change orders.\nEscalate project risks, budget concerns or client issues as needed.\nIdentify opportunities to strengthen client relationships and contribute to account growth.\nSuccess Metrics\nAn effective Account Executive consistently:\nMaintains high client satisfaction and trust.\nDelivers projects on time and on budget.\nDemonstrates exceptional organization and attention to detail.\nBuilds productive partnerships with clients and internal teams.\nMaintains accurate project, billing and forecasting information.\nProactively solves problems and manages risks.\nSupports account growth and agency business objectives.\nOperates with professionalism, accountability and a client-first mindset.\nFor the Account Executive position, the anticipated annual base pay is $59,700 - $69,000 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay subject to the sole discretion of ERM and its policies and procedures (casual and fixed term/flex force employees are not bonus eligible).\nWe offer a comprehensive benefits package, including paid time off (vacation, sick, and floating holidays), parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k), and other applicable benefits to eligible employees.\nWho We Are:\nAs the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.\nAt ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.\nPlease submit your resume and brief cover letter.\nERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.\nERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.\nThank you for your interest in ERM!","description_format":"text","description_chars":6914,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Environmental Science","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-21T01:02:03Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":39,"reasons":["conf:45","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":69000,"is_top_pay":false},"html_url":"https://alion.io/job/erm-account-executive","json_url":"https://alion.io/job/erm-account-executive.json","meta":{"generated_at":"2026-10-25T08:18:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11827,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5956},"rest":"https://alion.io/mcp/rest/get_company?id=5956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ferm-account-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ferm-account-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ferm-account-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/erm-account-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ferm-account-executive"}]}