{"id":3905045,"url":"https://alion.io/job/erm-consultant-junior-digital-adoption-learning-consultant-associate-level","title":"Consultant, Junior Digital Adoption & Learning Consultant (Associate Level)","company":{"id":5956,"name":"ERM","domain":"erm.com","url":"https://alion.io/company/erm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":129,"ghost_share":0,"stale_share":0.558,"repost_share":0.047,"time_to_fill_p50_days":39,"computed_at":"2026-11-11T05:49:22Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-12T05:20:59Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Associate Consultant, Digital Adoption & Change\nShape How People Experience Digital Transformation\nTechnology alone doesn’t transform organizations, people do.\nAt ERM, we help global organizations successfully adopt new technologies, systems, and ways of working. We're looking for an early-career consultant who is curious about technology, passionate about helping people learn and adapt, and excited to contribute to meaningful transformation initiatives.\nThis is an opportunity to work at the intersection of digital adoption, learning, change management, and user experience. You'll collaborate with experienced consultants, subject matter experts, and client teams to design practical solutions that help employees embrace new tools, processes, and ways of working.\nWhether you're creating engaging learning experiences, analyzing user needs, supporting change initiatives, or developing in-application guidance, you'll play a key role in helping organizations turn transformation strategies into lasting adoption and measurable business outcomes.\nWhy This Role Matters?\nOrganizations are investing heavily in digital transformation, but success depends on whether people actually adopt and use new technologies effectively.\nAs an Associate Consultant, you'll help bridge the gap between technology and people by designing learning, communication, and digital adoption solutions that make change easier, more engaging, and more successful. Your work will directly influence how users experience new systems and help organizations realize the value of their transformation investments.\nWhat Your Impact Is:\nSupport clients through technology-enabled transformation initiatives.\nHelp design learning experiences that improve user understanding, confidence, and adoption.\nAnalyze user workflows, business processes, and support needs to identify adoption opportunities.\nContribute to digital adoption strategies that enable successful implementation of new technologies.\nDevelop user-focused content including digital learning, communications, job aids, and performance support resources.\nSupport stakeholder engagement and change activities that build readiness and encourage behavioral change.\nWork alongside experienced consultants and subject matter experts to solve complex business challenges.\nContribute to the growth of ERM's Digital Change & Transformation practice.\nWhat You'll Bring:\nRequired\nBachelor's degree or equivalent professional experience in Organizational Development, Learning & Development, Change Management, Business, Communications, Human Resources, Technology, or a related discipline.\nStrong written and verbal communication skills with the ability to simplify complex concepts for diverse audiences.\nInterest in digital transformation, technology adoption, learning, organizational change, or user experience.\nAbility to analyze information and translate business requirements into practical user-focused solutions.\nStrong stakeholder engagement and relationship-building skills.\nExcellent organizational skills with the ability to manage multiple priorities simultaneously.\nProficiency in Microsoft PowerPoint, Word, and Excel.\nCuriosity about emerging technologies, digital innovation, and AI-enabled ways of working.\nStrong collaboration skills and a proactive, solution-oriented mindset.\nPreferred\nExperience developing digital learning solutions using Articulate 360 or similar platforms.\nExposure to digital adoption platforms such as WalkMe or comparable technologies.\nExperience supporting change management, organizational development, or transformation initiatives.\nKnowledge of stakeholder analysis, change impact assessments, and communications planning.\nExperience creating learning materials, job aids, guides, or employee communications.\nFamiliarity with user experience principles, workflow analysis, or performance support solutions.\nExposure to sustainability, ESG, or enterprise transformation programs.\nChange management certifications (Prosci, APMG, or equivalent).\nPrevious consulting experience, internships, or project-based client work.\nKey Responsibilities:\nDeliver high-quality consulting work that meets expectations for accuracy, completeness, and timeliness.\nSupport the design and implementation of digital adoption, change management, and learning solutions.\nAnalyze business processes, user journeys, workflows, and stakeholder needs to identify adoption challenges and opportunities.\nDevelop digital learning content, in-application guidance, communications, job aids, and other performance support materials.\nSupport the configuration and content development of digital adoption platforms where required.\nCoordinate project activities and workstreams within larger transformation programs.\nCollaborate effectively with clients, subject matter experts, technology teams, and ERM consultants.\nContribute to proposals, research, workshops, presentations, and solution development activities.\nSupport stakeholder engagement initiatives that encourage adoption, readiness, and behavioral change.\nBuild consulting expertise across digital adoption, learning, change management, and technology-enabled transformation.\nStrengthen internal networks and contribute to the ongoing evolution of ERM's Digital Change & Transformation 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