{"id":2168379,"url":"https://alion.io/job/ernst-young-manager-otc-finance-operations","title":"Manager - OTC - Finance Operations","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1045},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-09T10:54:35Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-03T12:53:04Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.\nJob Purpose\nTo be aligned with our Finance Operations vertical and help in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations\nResponsibilities:\nOrder to cash value stream:\nKnowledge and expertise in Finance Processes such as Billing, Collections and Cash applications and Collection forecasting\nAbility to manage multiple stakeholders Stakeholder Management and Multiple Client Interactions. Roles and Responsibilities:\nAbility work with various regions and manage OTC process based on regional requirements and exceptions \nIn this role you are required to identify and assess complex problems for area of responsibility\nYou will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors\nThis will require alignment to strategic direction set by senior management when establishing near-term goals\nYour primary interaction will be with senior management at a client and/or within the organisation, involving matters that may require acceptance of an alternate approach\nSome latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments\nYou will need to flag risks to clients and stakeholders and propose action plans where needed\nYou will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value\nDecisions that you make in this role will have a major day to day impact on area of responsibility\nYou will be managing medium - large sized teams and ensuring deliverable are met\nYou would require transformation mindset and eye for identifying automation/process improvement opportunities. Please note this role may require you to work in rotational shifts.\nCoordination & Stakeholder Management\nWorked closely with upstream and downstream teams to inputs are accurately set up in the system.\nPartnered with Finance, Accounts Receivable, and Accounts Payable teams to support invoice submissions, clarifications, and timely resolution of queries.\nCoordinated across teams to ensure smooth month end close, maintaining process accuracy and keeping backlogs to a minimum.\nActed as a key point of contact for O2C related escalations, ensuring clear communication and faster issue resolution with stakeholders.\nProcess Management & Reporting\nOversaw billing trackers, working files, and service level data to support reporting, reconciliations, and audit requirements.\nReviewed and updated SOPs, process documents, and checklists to ensure they reflected current business needs and operating practices.\nIdentified process gaps and improvement areas, and supported initiatives to improve efficiency, accuracy, and turnaround time across billing activities.\nLed and supported system changes, UAT testing, and rollouts of new tools or enhancements related to billing and O2C processes.\nDevelop collection strategies and forecasting on month collections\nFunctional & Technical Skills\nStrong understanding of the end to end Order to Cash process, with hands on experience in billing, collections, and cash application.\nWorking knowledge of SAP S4 Hana in Fiori version (preferred), with the ability to review and guide teams on service codes, quantities, rate structures, and sales order flows.\nGood understanding of finance processes including billing validation, invoice submission, dispute handling, unallocated and unapplied cashand month end close support.\nStrong Excel skills including lookups, pivot tables, and data validation to support reporting, analysis, and operational tracking.\nAbility to review data, identify inconsistencies, and guide teams in resolving billing and O2C related issues effectively.\nStrong communication and stakeholder management skills, enabling smooth coordination across Sales, Finance, Operations, and customers.\nWell organized, detail oriented, and comfortable managing multiple priorities while working independently with minimal supervision.\nQualifications & Experience\nBachelor’s degree in Commerce, Finance, Accounting, or a related field (B.Com/M.Com/MBA Finance preferred).\n12 - 16 years of experience in billing, sales order processing, or Order-to-Cash operations-preferably in a service-based or aviation/logistics environment.\nExperience working with SAP or similar ERP systems is required.\nAbility to manage month-end timelines and handle peak-period workloads when needed.\nComfortable working with global or cross-functional stakeholders.\nThis role requires working from the office throughout the week and requires the candidate to operate from our Bengaluru location on all working days\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.","description_format":"text","description_chars":6486,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-09T10:54:35Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.856,"p_room":0.75,"age_days":24,"expected_fill_days":32,"reasons":["conf:3","velocity","win:late","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/ernst-young-manager-otc-finance-operations","json_url":"https://alion.io/job/ernst-young-manager-otc-finance-operations.json","meta":{"generated_at":"2026-11-03T17:33:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24485,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fernst-young-manager-otc-finance-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fernst-young-manager-otc-finance-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fernst-young-manager-otc-finance-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ernst-young-manager-otc-finance-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fernst-young-manager-otc-finance-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2168379}},{"tool":"search_jobs","arguments":{"company":"ey.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2168379},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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