{"id":1991498,"url":"https://alion.io/job/ernst-young-servicenow-senior-developer","title":"ServiceNow Senior Developer","company":{"id":2859,"name":"EY","domain":"ey.com","url":"https://alion.io/company/ey-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Katowice, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-07T02:01:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T23:44:39Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Senior ServiceNow Developer\nLocation: Katowice - 2 days in office / 3 days remote\nLet us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.\nSenior ServiceNow Developer - this role is a part of the global structure of EY as a Global Elite partner of ServiceNow. Involving different roles and stakeholders, we provide our customers with the best consultancy and solutions.\nThe opportunity\nServiceNow is a global platform widely used to manage enterprise service processes and digital workflows.\nAs a Senior ServiceNow Developer, you will be responsible for implementing, extending, customizing, and maintaining solutions across multiple ServiceNow modules. You will work closely with architects, business stakeholders, and delivery teams to translate requirements into high-quality technical solutions aligned with best practices, platform standards, and client needs.\nWe focus particularly on projects within IRM / GRC, HRSD, SecOps, CSM and ITOM, and experience in these areas will be highly valued.\nYour key responsibilities\nDevelop, configure, and customize ServiceNow applications across supported modules.\nImplement workflows, automation, business rules, integrations, and data models according to functional and technical requirements.\nCollaborate with technical leads and architects to ensure solutions are scalable, maintainable, and aligned with platform best practices.\nWork with stakeholders to refine requirements and translate them into actionable development tasks.\nBuild and optimize UI policies, client scripts, scripts includes, integrations, and ACLs.\nParticipate in code reviews, testing cycles, and quality assurance to ensure reliable delivery.\nSupport platform enhancements, upgrades, performance improvements, and issue resolution.\nImplement and maintain dashboards, reporting, and Performance Analytics elements.\nCooperate with teams working across ServiceNow modules, including IRM / GRC, HRSD, SecOps, CSM, ITOM, and others.\nReadiness to participate in ServiceNow Consulting implementation projects with a focus on developing new solutions and expanding system functionalities within the scope of R&D activities.\nCooperation with R&D teams to identify and implement best practices and new ServiceNow technologies/solutions that may enhance the efficiency of business processes.\nReporting the progress of R&D projects and documenting the results of implementations, as well as post-implementation review\nSkills and attributes for success\nTo excel in this role, you must possess a comprehensive understanding of the platform and exhibit confidence when working through implementation, customization, or maintenance projects. This may be demonstrated through:\nStrong hands-on knowledge of at least 3 ServiceNow modules (preferably IRM / GRC, HRSD, SecOps, CSM or ITOM).\nPractical experience with workflow design, automation, scripting (server/client), and custom application development.\nFamiliarity with integrations (REST, SOAP, MID Server) and broader enterprise architecture patterns.\nUnderstanding of relationships between platform workflows, data models, and cross-module dependencies.\nExcellent stakeholder communication and ability to translate complex requirements into technical solutions.\nTo qualify for the role, you must have\nAt least 3-5+ years of ServiceNow implementation experience.\nProven development background delivering multiple end-to-end ServiceNow projects.\nServiceNow CAD and/or CIS certifications (with IRM, HRSD, SecOps, or ITOM preferred).\nStrong understanding of ITIL and enterprise service management concepts.\nIdeally, you’ll also have\nEnglish (C2) or other European languages would be an advantage but not mandatory.\nBachelor’s or Master’s degree in a technical or business-related field.\nWhat we look for\nWe are in search of Sr. Consultants / Senior Developers of the ServiceNow platform who are passionate about creating innovative and bespoke solutions for our clients.\nWe value individuals who wish to expand their product knowledge, work with global stakeholders across different workflows of the platform, and potentially progress to architect, tech lead, dev lead, or project management roles.\nIf you are keen on initiating discussions and overseeing projects right up to post-go-live activities - we are looking for you.\nWhat we offer\nEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations - Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.\nContinuous learning: You’ll develop the mindset and skills to navigate whatever comes next.\nSuccess as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.\nTransformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.\nDiverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.\nAbout EY\nEY | Building a better working world\nEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.\nEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.\nWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.\nIf you can demonstrate that you meet the criteria above, please contact us as soon as possible.\nThe exceptional EY experience. It’s yours to build.\nIn compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.","description_format":"text","description_chars":6486,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":true}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Audit & Assurance Firms","Financial Advisory, Valuation & Restructuring","Management Consulting","Tax Advisory & Preparation"],"lifecycle":[{"event":"open","at":"2026-10-07T06:35:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.896,"p_room":1,"age_days":6,"expected_fill_days":22,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ernst-young-servicenow-senior-developer","json_url":"https://alion.io/job/ernst-young-servicenow-senior-developer.json","meta":{"generated_at":"2026-10-14T00:35:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":838,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2859},"rest":"https://alion.io/mcp/rest/get_company?id=2859"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fernst-young-servicenow-senior-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fernst-young-servicenow-senior-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fernst-young-servicenow-senior-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ernst-young-servicenow-senior-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fernst-young-servicenow-senior-developer"}]}