Scrum Master (all genders)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Group Business Solutions (GBS) provides IT solutions and services to Erste Group entities across CEE, with a strong focus on SAP-based business applications. Our teams consist of SAP experts, Solution Managers, Project Managers and other IT specialists who maintain and continuously improve group-wide solutions supporting critical business processes. Our Finance Platform supports more than 50,000 users across all Erste entities. We work closely with business Product Owners and stakeholders to ensure reliable operations, effective delivery of changes and continuous improvement of our solutions.

What to do:

• Facilitate Scrum events effectively: Ensure Sprint Planning, Daily Scrums, Sprint Reviews and Retrospectives have a clear purpose and lead to meaningful outcomes and actionable improvements.

• Coach and develop the team: Foster self-management, shared ownership, cross-functionality and a continuous improvement mindset, helping the team embrace Agile principles rather than simply follow ceremonies.

• Remove impediments and improve delivery flow: Address blockers, dependencies, conflicting priorities and unnecessary interruptions to enable the team to focus on delivering value.

• Partner with the Product Owner and Solution Manager: Improve backlog readiness, prioritisation and delivery transparency, while contributing to end-to-end improvements of the demand management process in close collaboration with the Solution Manager.

• Drive continuous improvement and Agile adoption: Identify opportunities to improve team effectiveness, delivery predictability and stakeholder collaboration, using evidence and feedback to implement sustainable changes across the team and the wider organisation.

Requirements

You check these boxes:

• At least 3 years of hands-on Scrum Master experience in product teams, with a strong practical understanding of the Scrum Guide, Scrum accountabilities, events, artifacts and commitments.

• Proven experience implementing improvements that demonstrably increased team effectiveness, delivery predictability, transparency or overall delivery flow.

• Strong coaching and facilitation skills, with the ability to build self-managing teams, address conflicts constructively and challenge established ways of working.

• Strong sense of ownership, initiative and drive, combined with curiosity and a genuine willingness to learn, challenge the status quo and implement changes. We are looking for someone who brings positive energy, proactively identifies opportunities for improvement and follows through to achieve tangible results.

• Ability to influence Product Owners, developers, stakeholders and management, and promote Agile principles beyond Scrum events. A Scrum Master certification (e.g. PSM I/II or CSM) is welcome, but practical knowledge and demonstrated experience are more important than certification alone.

• Fluency in English is a must

• Willingness to travel to Vienna occasionally

Why you will like us:

• Possibility to benefit and learn from our international, talented and passionate community at Erste

• Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic

• Health Care - Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case of hard lifetime situations. You also receive a salary compensation during sick leave

• Work-Life-Balance - Sabbatical, paternity leave, contribution to marriage & childbirth, 4 days of extra holiday per year, contribution to the 3rd pillar and MultiSport card. This is how we promote a balance between work, leisure, and family

• Employee Referral Program - Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital

• A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 2.500,-- gross per month for this full time position. But this is just a formality, we are more than happy to discuss your actual expectations.

The way we are:

Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.